Showing posts with label Change. Show all posts
Showing posts with label Change. Show all posts

Friday, July 18, 2014

The Power of Productive Time Off: What would a sabbatical for undergraduate students look like?

I have a confession -- I'm really bad at relaxing, taking breaks, going on vacation, or anything else that means
just slowing down.  Case in point:  I haven't eaten yet today, am not likely to stop for lunch (or even eat anything for that matter), and will probably get home later than I'm planing.  It's bad and I should be different.
This malady isn't unique to me, and is particularly prevalent in high intensity work environments where there is an expectation to continually crank out new ideas, products, and programs.  A few weeks ago, I watched a TED talk from +Stefan Sagmeister, in which he argues for the value of extended periods of time off and shares his practice of taking every seventh year off to rejuvenate his creative outlook as a designer.  Sagmeister's shop shuts down completely every seven years and he takes off for some kind of exotic place.  But, he isn't just lying on the beach sipping fruit drinks.  He's relaxing in productive ways that mean he comes back at the end of the year with ideas and projects that drive his work for the next six years.

Watching the talk did two things:  (1) made me feel guilty for not being better at taking time off and (2) made me wonder what an undergraduate student sabbatical might look like.

Sabbaticals (or "professional development leaves" if you're at BYU where we rename everything), have been a long standing tradition in for faculty members in academia. The goal is to provide time and space for a faculty member to increase expertise, enhance creativity, or take a deep dive into research.  Because I'm not in a faculty position and never been on one of these leaves, I can't comment on whether or not they are truly renewing in the hoped for ways (I'd imagine that varies from person to person), but I'm willing to believe that it's a good thing.

So, if it's good for faculty, might it also be good for students?

An initial response from many might be that we already provide students with these opportunities through study abroad programs and internships.  Fair enough.  I'm willing to accept that some of these opportunities have the effect of truly being renewing and rejuvenating for students in ways that truly contribute to their academic experience.  But, the reality is that study abroad programs and internships touch only a small segment of the student population and, in many cases, are cost prohibitive.

What I'm softly arguing for is consideration of some sort of extended sabbatical as a required aspect of  the undergraduate experience and that drives students toward more productive outcomes in the one, two, or three years after their sabbatical experience.  My sense is that this sort of thing is happening in pockets on innovative, small, liberal arts campuses.  So, if you know about those schools, please let me know so that I can learn from them.

Until then, I'll just have to guess at what the characteristics of this kind of experience might be:

1.  Intentional alignment with institutional goals.  Because we've been told we have to by accrediting bodies, we all have learning outcomes and institutional aims.  The sabbatical should provide an opportunity for students to both explore these outcomes and demonstrate their progress toward fulfilling them.

2.  Flexibility.  For the undergraduate sabbatical to hold meaning for students, they need to take personal responsibility in crafting their experience (just like a faculty member would).  While study abroad or an internship might be what they select, students will come up with much more educative experiences if they are given the autonomy to design their own experience.

3.  Accountability and Support.  This characteristic serves as the necessary balance to #2 above.  Most students will need some guidance and support in developing a sabbatical experience.  Further, a simple set of criteria for evaluating and approving proposed sabbaticals will provide helpful constraint to students as they are making decisions, as well as ensure that sabbaticals meet their educational purposes.  Some kind of formal proposal process should be developed (perhaps a simplified version of the thesis/dissertation defense process).

4.  Accessibility.  Well resourced and well connected students are already having these kinds of experiences.  Institutions need to find ways to extend this opportunity to the rest of the student body.  This, of course, will involve finding ways to provide funding for experiences that take a student off-campus.  But, it also means providing advisement support (either through professional advisors or faculty advisors) to help students explore and identify suitable experiences, and then navigate the process.

5.  Immersion.  For a sabbatical to be both restful and impactful, it needs to be long enough and involved enough that a student truly becomes immersed in a project, new way of living, etc.  A year might be too long, but two weeks is definitely too short.

6.  Thoughtful consideration of timing.  Taking a sabbatical during a student's first semester or first year might be too soon because they may not have a refined enough idea for what type of experience they need and want.  Likewise, a sabbatical too late in a student's experience means they won't be able to bring their learning back to campus and use it to shape and inform the rest of their experience.  The ideal time seems to be after the first year, but before the fourth year.

7.  Bookends to both prepare and debrief students.  The first year could be spent helping students develop a plan and proposal for their sabbatical.  This would also engage them with faculty members and staff who serve as mentors, involve them in consideration of key questions about what they want to learn and how, and provide direction for decisions about first-year course registration -- all things we want first-year students doing anyway.  So, in many ways, providing students with the responsibility of developing this kind of plan can nudge them toward a whole constellation of  high-impact practices and behaviors during their first year.

When students return, they can be involved in a similar set of high-impact practices, including developing an integrative report/portfolio/project that reports on their learning and maps out next steps for using their sabbatical as a springboard toward future learning (both at the institution and beyond).


It would be a lot of work and take adaptation for each individual practice, but the "undergraduate sabbatical" would be a way of transforming the undergraduate experience and bringing new meaning and relevance to everything else that a student does during their experience.

Friday, May 9, 2014

Institutional Innovation: Campus-wide improvement efforts, or lifeboats for a sinking ship?

The pressure for institutions of higher education to be "innovative" is rapidly growing.  While there are a few holdouts, clinging to romantic notions of what universities "should" be, it's commonly understood that the landscape of higher education is shifting dramatically.  Consequently, the "traditional" way of doing things won't be enough for institutions to remain viable into the future.

One of the most frequently critiqued "traditions" of the academy is the general education experience of undergraduate students.  This is particularly true for large research institutions where undergrads, especially first-year students, commonly find themselves in large, impersonal lecture courses or trying to make sense of complex general education 
requirements that leave students feeling fragmented and disoriented.

In response to these critiques, institutions frequently engage in small-scale innovations that are touted as improved alternatives to the typical general education experience.  The most well-known (and oldest) brand of these innovations are Honors programs, where students are promised things like "an unusally rich and challenging experience for capable and motivated undergraduate students" (from the description of BYU's Honors Program that appears on the Undergraduate Education homepage).  Another example from BYU is our new "Mosaic" approach to general education, offered as a program that "works for YOU and YOUR goals" and as a better approach than taking "random classes."  Finally, our most recent innovation--a series of three interdisciplinary general education courses titled "Unexpected Connections" and taught by administrators in the College of Undergraduate Education.  The goal of these courses, taught in close collaboration with the BYU Honors program, is to give students a "broader and more interdisciplinary education by making connections between . . . different disciplines."

At first glance, these "innovations" all seem fantastic.  What could be better than an "unusally rich" experience? A general education program that meets MY goals and that moves away from me having to take "random classes?"  Or, a broad and interdisciplinary education?  Isn't this what we're all striving for at our institutions?

Precisely. The undergraduate experience is assumed to be providing all students with these types of experiences.  But, ironically, when institutions emphasize curricular innovations like those above, they are in the words of Murray Sperber, "pointing the way to their lifeboats" (i.e. these small pockets of innovation), while inadvertently signalling that those who don't make it into the boats are, sadly, part of a sinking ship.  As innovative, enriching, and engaging as these lifeboats might be, they don't in any way compensate for the poverty of the ordinary experience.  This is the problem with innovations in higher education--they are often used as a camouflage for more wide-spread failures.  

So, what to do?  I'm not advocating for institutions to stop innovating.  Improvements to the general education experience, as small-scale as they may be, are a good thing.  But, only if they lead to one of two outcomes.

One path is to provide enough "lifeboats" that everyone is saved from the sinking ship.  In practice, this would mean allowing diverse, small-scale innovations to continue to occur on the margins, without worrying about wholesale changes to the undergraduate experience.  While it may be naive, an institution could make the argument that they have provided enough different "niche" opportunities that any student can have their "honors" experience, whether that's in a formal honors program, through participating in undergraduate research, or serving in some sort of peer leadership role (i.e. as a resident assistant, peer mentor, or peer advisor).  For this "many lifeboat" plan to work, it's imperative that campuses provide some means of helping each student find the lifeboat they'll need.  Providing adequate advisement resources and personnel seems like a good start, but this could be accomplished in other ways as well.  Without an intentional and strategic plan for connecting students with these niche opportunities, chances are only the most prepared and resourced students will benefit.

The second approach to more ethical innovation is one that moves away from providing "lifeboats" and focuses on improving the "ship."  From this perspective, innovation becomes a learning exercise for the institution at-large.  While the innovations and improvements may begin on the margins, the perennial goal is always to use these "experiments" to eventually make more widespread changes that impact all the students on campus.  The challenge here is making sure that innovations don't live and die on the margins, but that the best innovations are identified, rigorously evaluated, and then thoughtfully scaled up.

For institutions to innovate in the ways I've described here, they'll need both honesty and patience.  The honesty to admit that a handful of lifeboats aren't enough to save a sinking ship, and the patience to see worthwhile innovations through to the point that everyone, not just the privileged few who find their way to the lifeboats, benefits.


Friday, April 11, 2014

The Reading Terminal Market: A model for small colleges (and a great place to eat in Philly)

I was in Philadelphia last week for the Annual Meeting of the American Educational Research Association.  One of the things I enjoy most when I am visiting new cities is eating good food, particularly "local" fare in local spaces.  My hotel (and the convention center where the conference was held) happened to be right next door to Philadelphia's Reading Terminal Market, which many consider to be one of the finest food markets in the U.S.  In addition to being really interesting, the story of the market, including its struggles through the 70s and subsequent renewal in the late 80s, provides important lessons for higher education--especially small colleges.

The market has nearly 80 independently-owned small businesses, representing a wide diversity of products and services.  The brochure I picked up in the hotel lobby boasts that the market "has something for everyone," and this isn't untrue.  As I walked through the market nearly each day of my 8 day trip I saw bakeries, coffee shops, ice creameries, a flower shop, craft stands, meat counters, seafood markets, produce stands, and sit-down restaurants (if you're planning on visiting Philly, my personal favorites were the Down Home Diner, Bassetts Ice Cream, and Profi's Creperie).  Based on this description, it would be fair to wonder how the Market is different from a run-of-the-mill mall.  And, this is the lesson for small colleges.

One of the challenges for any institution of higher education is balancing the tension between identity and universality.  If an institution is too parochial, it runs the risk of attracting too few students and too little attention from other important stakeholders (e.g. key community & government leaders, funding sources, researchers), similar to the fate of a highly specialized boutique that can't manage to get off the ground.  Alternatively, if an institution becomes too broad or too general, it loses its identity and becomes unremarkable and run-of-the-mill, like a shopping mall.  The key for a small college is achieving balance between these two extremes--enough diversity to attract a good group of students and faculty members, but enough identity that it can carve out a space and home on the higher education landscape.

The Reading Terminal Market is a great model of this balance.  Like I mentioned above, the promotional brochure produced by the non-profit organization that manages the Market, touts that it "has something for everyone." While I understand the appeal for its brochure to make these kinds of claims, I'm not sure that the Market really offers something for everyone, like a typical mall might.  In fact, what makes the Market such a great model for small colleges is that they have made some very strategic decisions about the constraints they would place on themselves and their vendors.  And, it is these constraints, tempered by a small degree of diversity among the types of vendors they invite to house the space, that bring the Market the identity and vibrancy that allow it to thrive.

1.  Connection to history and values.  First, the the Pennsylvania Convention Center Authority (the non-profit that runs the Market) has worked to ensure that the story and history of the Market have been preserved and represented in today's Market.  When the Market was re-built in the early 1990s, the Authority negotiated a preservation agreement that made sure that the refurbished Market would adhere to historic standards and maintain its historical integrity.  Those simple architectural decisions and constraints give the Market personality, voice, and signature that link it to its past and leave you feeling a bit like you've walked back into history when you walk through the market.  This creates an experience that visitors enjoy and remember--very different than walking into a shopping mall.

2.  Connection to the local community through signature services & speciality products.  When the Market underwent its initial reconstruction the Reading Railroad Company (who operated the Market until trains stopped coming into the terminal) recruited specific vendors who would tie the Market to the unique culture and history of both the city of Philadelphia, as well as the state of Pennsylvania more broadly.  This included a group of Amish merchants from Lancaster County.  They also made sure that Bassett's Ice Cream, who have been in operation at the Market since it opened in 1892, would remain in their original location.  Inclusion of these products and services diversified the Market's offerings, while grounding the Market in a local place and community.

3.  A personal, neighborhood feel.  Though I was an outsider at the Market, I felt like a local and felt like I had stumbled across something that only locals know about (which is actually not true of the Market at all).  The small vendor spaces, counter top dining, friendly merchants, and mixing of various types and demographics of people make the space feel like neighborhoods and communities should feel.  I was comfortable there, felt attended to by the merchants, and wanted to go back day after day.

Small colleges could learn a great deal from the Market.  Just as small businesses often feel the gravitational pull to become like the big-box stores around them, there is a tendency for small colleges to try to be everything to everyone.  The logic seems to be that the more we offer and provide, the more students we'll have, and the better off we'll be.  But, the reality is that identity, mission, and place are just as important has providing access to a broad range of academic programs and services.  The Reading Terminal Market has grown and innovated, but it has tempered this process by maintaining ties to its history and mission, grounding its work in the local community, and ensuring that it provides an experience that feels personal and supportive.  Likewise, there is a need for small colleges to pursue strategic and constrained growth and innovation by remembering the institutional stories and values that are at the core of their mission, providing a small set of signature programs that are ideally linked to the values and economy of the local community, and that leverage one of the greatest strengths of small colleges, which is their ability to foster a neighborhood or community of diverse, yet like-minded learners.


Friday, March 28, 2014

A potential game changer for college sports: Unionized athletes

Kain Colter, the outgoing quarterback at Northerwestern
Yesterday, Michael Tarm of the Associated Press reported on the National Labor Relations Board's ruling Northwestern University can create the first-ever union of college athletes.  While the ruling only applies to Northwestern, it has the potential to dramatically alter the landscape of college athletics, athletic department budgets, and the experience of student-athletes.
that football players at

At the core of the decision was the question of whether football players at Northwestern qualify as "employees" of the university?  In his ruling, Peter Sung Ohr, the National Labor Relations Board (NLRB) regional director argued that the players meet the two major criteria for employees:  first, they are "compensated" through athletic scholarships and, secondly, they are under the strict and direct managerial control of coaches and athletic administrators.  In his 24-page decision, he went on to say that players are "identified and recruited . . . because of their football prowess and not because of their academic achievement," citing a lack of any real evidence that scholarship players are ever allowed to put academics first by missing games or practices in order to attend to academic obligations.

These are murky waters that Northwestern's players union, as well as the NCAA and all of its member institutions, are wading into.  College sports have long been held up as a model of amateurism and are viewed by many as the pure and wholesome alternative to the greed and commercialism of professional sports (this is particularly true at this time of year when the country is caught up in the romance and drama of the NCAA men's basketball tournament with its narratives of the underdog school and players who play for the love of the game).  So, if unionizing were to become widespread among college athletes, fans may not be so quick to view them as the noble, self-sacrificing "student-athletes" that are portrayed in the NCAA's recent marketing campaigns.

At the same time, Kain Colter (a former Northwestern quarterback,who has been the public face and leader of the push), his teammates, and their supporters have a fair argument.  For athletes participating in "revenue sports" (e.g. football and men's basketball), their lives look a lot like a professional athlete in that their in-season time commitment approaches that of a full-time employee, they do receive compensation (though minimal) for their involvement, and their lives are very highly structured by coaches who dictate how they spend their time and what other activities they are involved in.  In short, they look a lot like institutional employees, but without many of the protections that an employee in another part of the institution might have (e.g. coverage of "work-related" medical expenses).

At this point, the goals of the College Athletes Players Association (CAPA), which is the group that will represent the union, are to ensure coverage of sports-related medical expenses, advocate for policy changes that will help to reduce head injuries, and to begin discussions about the possibility of allowing college athletes to pursue commercial sponsorships.  It's this last one that will raise eyebrows, again, because it calls into question the notion of amateurism that has made college athletics palatable, even when its dark side has reared its head.

For the time being, this ruling only effects private institutions, and only football and men's basketball players on those campuses.  But, like ESPN legal analyst Lester Munson has pointed out (+Lester Munson), the ruling could quickly snowball to effect a much broader range of institutions.

There is a fundamental tension at the heart of this issue between protecting the rights of athletes and preserving the romanticism of amateur college athletes.  Is this the beginning of the end for amateurism in college sports?  Just a necessary protection for college athletes?  Which side of the fence do you come down on?  Which side of the issue should be more heavily weighted?


Friday, March 7, 2014

The importance of the CSO (Chief Storytelling Officer)

I spent the last two days with a group of public school teachers, counselors, and administrators.  For the last
six months, I've been privileged to meet with them about once a month to be part of discussions surrounding important issues in education.  This week's retreat was focused on the notion of stewardship in schools and the need for educators to hold a commitment and investment in the entire school community, as opposed to what happens in their classroom.  For me, the highlight of the two days was hearing two key stories that are at the heart of the work we were doing together.  

The first story came from Steve Baugh, who is a former school superintendent in Utah and now the Executive Director of the BYU-Public School Partnership and Center for the Improvement of Teacher Education and Schooling (CITES).  Paul's purpose was to familiarize us all with the story of CITES, and more specifically, the Associates Program that we are all participating in.  He described what led to the formation of the partnership, the evolution of its core commitments, and the purposes behind the Associates Program.  Hearing this story from Steve, who has been involved with the partnership in one form or another for the last two decades, was infinitely more impactful than reading about it in a brochure or on a website (which I have done multiple times).  When he finished his story, I felt a renewed sense of purpose, pride at having been asked to participate, and a commitment to fully engaging in the process.

The second story was told by Paul Sweat, the former principal of Wasatch High School.  Paul was the principal at Wasatch during two key events:  the move from the "old high school" to the "new building" and the 100 year anniversary of the opening of the first high school in 1908.  From what I can tell, Paul's most significant contribution to the school and the surrounding community was taking what was a highly emotionally-charged, politicized, and potentially controversial transition into a new building and using that process as a means of uniting both the school community and the surrounding community of Heber Valley.  His story described the process of moving into the new school, incorporating elements of the "old school" and its values into the new building, and skillfully generating support from nearly everyone involved, including current students, parents, alumni, and community members.  I've never seen a school or administrator be so intentional or strategic about anything--it was inspiring and instructive.

Steve and Paul are what I call Chief Storytelling Officers or CSOs.  In addition to the duties outlined in their job descriptions as administrators in their organizations, they play an incredibly (yet underappreciated and often unrecognized) role in ensuring that the wisdom, legacy, and values of their organizations are understood and appreciated by others.  Clearly, to be a CSO requires skill in story-telling (which I'll get to), but it's also a lot more:

1.  Deep history and vast experience.  Neither Steve nor Paul have been around from the beginning, but they've been around long enough that they have a rich institutional memory.  Steve has been involved as a teacher, administrator, or faculty member in the partnership for 44 years.  During that time he's been a close observer of the development and evolution of the partnership, positioning him to tell its story well.  In Paul's case, he has become a student of the history of his district, both by doing traditional research and spending hours and hours in conversation with others who have been around a lot longer than he has.  As a result, he knows the story of Wasatch High School and it means something to him (he had to hold back tears a number of times yesterday as he shared vignettes of the sacrifice and commitment that others have made over the years as teachers, coaches, benefactors, etc.).  A CSO knows the meta-story of his or her place because he or she has lived it, researched it, and listened the hundreds of micro-stories from others across all levels of the organization.

2.  Credibility and Respect.  Because of their experience, Steve and Paul have street cred, which means that when they tell their story, others listen.  Steve has a natural advantage because he's been around a long time and that, in and of itself, brings respect and credibility.  In Paul's case, his credibility has come through the hard work he's done to learn the story and his demonstrated abilities in bringing people together for a shared purpose.  CSOs can't just be good story-tellers, they have to have been successful in their other roles, be it as the CFO, superintendent, director of HR, or whatever it is they're job description says they're supposed to be doing.  That success buys them the story-telling capital they need for people to listen to what they have to say.

3.  Story-telling Chops.  Steve and Paul both told their stories in very different ways, but in both cases it was effective.  Steve spoke from hand-written notes and had no visual supports, which some would say is a big no-no.  But, his sincerity and humility are disarming.  I felt like I was listening to the grandfather of CITES tell me a story that I'd heard before, but that I couldn't stop listening to.  Paul used visual images really well, from pictures of the first high school and how the new building incorporated some of its architectural elements, to the new school seal,, to the mural that was created by an alum (who also happens to be a respected artist) to visually represent the story of the first 100 years of WHS.  The images he shared, sprinkled with vignettes about key events and characters from the school's history, left me wanting to quit my job at BYU and go to work at the High School, and I've never even stepped foot in it.  

Although I'm not an employee of Wasatch County School District or of the McKay School of Education, hearing these stories left me feeling a sense of stewardship for what happens in Wasatch County Schools.  I care about the students there and want to be a part of the learning that goes on in their classrooms.  That means Steve and Paul both played their role as CSOs very well.  The stories they told helped me understand and feel connected to the legacy, culture, and purposes of their organizations.

Steve retires this year and Paul has moved on to a position at the district level.  There is an inherent risk that their stories will be forgotten.  If that happens, both the McKay School and the District will have lost a tremendous asset.  In fact, yesterday after Paul's presentation I asked him whether students and teachers at the high school knew much of what he had shared with us.  He mentioned that there is an orientation for new students in which some of the stories are shared, but also acknowledged that since he has left the HS, a lot of the stories have been forgotten.

Individuals have short memories.  Organizations, particularly those with high degree of turnover, have even shorter memories.  One of the dangers, any organization needs to be aware of and avoid, is letting CSOs go unnoticed, or worse, letting them move on without imparting their stories to new CSOs.   

So, whether you're a family, a business, a school, or a church congregation, you need to be asking yourself a set of questions relating to your stories:

  • What are the key stories that need to be told?
  • Who are the CSOs who can tell them?
  • Who will be the new CSOs?
  • How do we prepare them?





What concerns me is that neither the McKay School or the District seem to recognize Steve and Paul's roles as CSOs.  

Friday, October 11, 2013

The First-Year Experience: Shifting from a movement to a respected discipline

Earlier this week I attended the National Academic Advising Association (NACADA) Annual Conference in BYU looks and feels a lot like advising.  To be honest, I wasn't expecting much, largely because the professional development provided to advisors on my campus is pretty pedestrian and uninspiring.  I was pleasantly surprised to see that, on the whole, academic advising is really growing into its own as a viable discipline, as opposed to a marginalized movement that can be pushed to the periphery of higher education.
Salt Lake City, UT.  It's not a conference I normally attend because I'm not an academic advisor; however, it was only an hour away and a portion of my work at

During the conference, I attended a presentation by the National Resource Center for the First-Year Experience and Students in Transition where Mary Stuart Hunter, the Executive Director of the Center made a really interesting statement, which was that their center is working to move the First-Year Experience from "a movement to a discipline."  I couldn't agree more.  And, I think that FYE could learn from NACADA about how to navigate this process.  I say that because during the NACADA annual conference I saw some signs that academic advising is maturing into a real discipline.  And, if FYE is ever to become a real discipline, they will need to follow a similar path.

There were some important things I noticed about NACADA during the conference, and things that FYE will need to attend to if it is serious about becoming a respected and viable discipline:

1.  An attention to its history.  There were a number of sessions during the NACADA conference that focused on examining the history of academic advising and how the advising field has evolved over time.  In addition to being interesting, this historical focus is critical for a field in terms of documenting and learning from its past.  While veterans of FYE like John Gardner frequently discuss its history, it isn't part of the shared dialogue among practioners and scholars who are concerned with the first year.  And, I've never seen a conference presentation or extended dialogue around historical issues.  By examining its history in a scholarly and even empirical way, FYE could take great strides toward becoming a discipline by documenting how it has evolved and changed since the 1970s when it first emerged as a movement.  And, this historical glance would yield important insights related to the theory and practice of FYE (see #2 for more on that idea).

2.  A move toward a unified theory.  One of the hottest topics at NACADA this year was whether or not academic advising can or should attempt to articulate a comprehensive or unifying theory of advisement.  Part of the struggle is that there are a number of different theories than inform advising practice, from student development theory (e.g. Chickering and Reissor), to educational theory (there was a fascinating session from +Kurt Xyst on how Deweyan theories of learning might inform advising), to hermeneutic theories (think Heidegger).  So, naturally, there is some disagreement over what theories are more appropriate for the aims of academic advising.  I'm not sure that I believe that its necessary for a field to subscribe to a single theory and it doesn't seem realistic that advisors will ever come to any real agreement over this; however, the discussions and attempts to clarify the theoretical positions that should inform the field are critical.  For FYE, theory isn't absent; however, there seems to be a bit of theoretical orthodoxy around student development theories, such that there are very few other voices represented.  For FYE to become a discipline, it will need to invite practitioners and scholars from other theoretical backgrounds (e.g. education & the humanities) to the table and involve them in meaningful ways.  For example, what does learning theory have to offer in terms of structuring meaningful first-year experiences for learners?  What tensions might exist between student development theory and educational theory?  What other theoretical frameworks might be helpful to consider?  I don't hear or see people in FYE asking these kinds of questions, at least at the level where it is visible to others (e.g. at conferences, in publications, etc.).

3.  Lively disagreements and arguments.  There was a great deal of disagreement (albeit very civil) at the NACADA conference over issues of theory and philosophy.  That's a good thing and the sign of a maturing discipline.  But, it's something I don't see happening a great deal within FYE.  There are plenty of disagreements and arguments we participate in, but they are largely with those outside our movement.  One of the signs that we are becoming a viable discipline or field will be when we are starting to disagree with one another around critical issues (and they are likely to be associated with history and theory).  That seems a bit paradoxical, but it's those tensions, disagreements, and contrasting ideas that will move us forward and give us credibility as a healthy and thriving discipline.

4.  A member driven governing body.  NACADA is a membership organization, meaning that academic advisors have the option of becoming members.  That means paying annual membership dues, but also means that those who do are able to be involved in the organization in really meaningful ways.  It also means that there is an elected leadership that has a strong voice and influence in shaping and directing the field.  NACADA also has an executive office with a paid administrative staff who work with elected representatives.  This hybrid structure of elected volunteers and paid administrative staff helps to balance both continuity/stability with innovation and growth.  This, currently, might be one of the most glaring gaps in FYE.  The National Resource Center is a great resource to practitioners and scholars in FYE.  However, because it is made up entirely of an executive staff housed on a single campus, it is ultimately a pretty insulated body.  They do their best to form partnerships with other groups (like NACADA and NODA) and involve scholars on other campuses in producing publications, offering online courses, and organizing conferences.  However, if FYE is really to become a discipline, it needs to provide membership opportunities and everything that comes with that structure.  In fact, the previous three recommendations I've made aren't likely to be realized until a membership structure is in place.  I'm not suggesting that the National Resource Center should go away, rather that it should work to bring into existence a complimentary membership organization that it could support and guide into the future.

Ultimately, what FYE needs to work toward is becoming a community of practice, with its own history, philosophy, theory, discourse, and dialogue.  The progress it has made as a movement over the last 35 years, leave me very hopeful that the next 35 years can see it become a discipline.  And, if this is to happen, it is likely to happen around issues of history, theory, lively disagreement, and membership.

Friday, May 31, 2013

Why we should teach them to be wrong: Embracing amateurism in the first year of college

. . . the rewards and refreshments of thought and the arts come from the courage to try something, all sorts of things, for the first time.  These first-time adventures are the spice of life. An enamored amateur need not be a genius to stay out of ruts he has never been trained in."    -Daniel Boorstin, "The Amateur Spirit"
At the advice of a recent TED Talk speaker, I have toyed around with the practice of comparative reading, which is just an academic's term for reading two books in tandem and then drawing connections and comparisons across the two of them.  It's not an earth-shattering idea and most good readers (particularly those who read a lot) do this naturally across the books they read.  That said, my recent efforts to consciously consider  the interconnectedness of two books I have been reading (Spark: How creativity works and Being Wrong: Adventures in the margin of error) has been really useful.  

In the foreward to Spark, +Kurt Andersen  (the host of Studio 360) describes how embracing an "amateur spirit" has enabled him to take on projects he wasn't "qualified" for, reject the fear of failure, and take the risks necessary to be a truly creative person. In the remainder of the book, +Julie Burstein shares a series of stories from the lives of various creative artists and thinkers that illustrate how important this "amateurism" is for creative people.  In Being Wrong, Kathryn Schulz argues for the value of the experience of "being wrong" in our lives in terms of both learning and aesthetics.  Essentially, her message is that we are wrong about being wrong.  Rather than being a sign of inferiority, evidence of ineptitude, or something to be ashamed of, being wrong is tied to our ability to feel empathy, think creatively, and be optimistic.  Ultimately, being wrong is what positions us to learn and change.

Andersen's ideas about being an amateur and Schulz' thoughts about error seem intricately linked.  What's more, the interweaving of these two ideas has huge implications for the way institutions engage first-year students.  New college students display the cardinal signs of error aversion:  when mistakes happen they ignore them, deny them, pretend they don't care, or most commonly blame someone else (particularly roommates and faculty members. I even heard a story last week in which a student had blamed missing an exam on his bed--and he was deadly serious when he offered up this explanation.  I didn't know whether to laugh or cry when I heard it).  While this resistance to admitting error or the need for improvement can be frustrating for those of us who work with students, of more importance is the impact this attitude has on learning.  A student who can't be wrong, can't try new things, accept feedback, change plans, or break bad study habits.  So, as much as we would like for students to "be right," we would be wise to shelf that desire in exchange for an effort to help students embrace the curious, excited, and even reckless spirit that comes from the feeling that one is an amateur, which means being wrong early, often, and in spectacular ways.  Students who adopt this mindset will approach their experience on our campuses in wholly new ways.   

Fully acknowledging the reality that any or all of the thoughts in this post are likely to be wrong, here are a few concrete ways institutions can structure the first-year experience to help students fully embrace amateurism:


1.  Ask for stories of being wrong in the admissions process. Whether it is in application essays or on-campus interviews, applicants should be asked to tell and make meaning of their own stories of being wrong.  These stories are likely to be helpful in both evaluating emotional maturity, humility, and openness to learning, the mere act of asking for these stories implies to applicants that "at State U. we value and learn from our mistakes."  Students aren't likely to pick up on this message initially, but it will be one of the threads that will eventually come together to help them understand that the very best learners are those who have been wrong, a lot.

2.  Make stories of risk, error, and uncertainty a prominent part of New Student Orientation.  Orientation speakers could tell stories (particularly from their own first year of college) that highlight the inevitability, value, and even joy of being wrong.  Similarly, peer orientation leaders are positioned to make a tremendous impression upon new students by sharing similar narratives of how taking appropriate risks and seeking challenges have enhanced their college experience.  

3.  Make risk and failure inevitable by building challenging courses into a required first-year curriculum.  Occasionally, students avoid the danger of being wrong by making strategic registration decisions (e.g. a full schedule of PE, art, and pass/fail student leadership courses).  In these cases, students do not become accustomed the rigors of challenging academic work and are eventually blindsided by difficult courses they put off until their second, third, or fourth semester.  By requiring, for instance, a challenging first-year writing course that involves heavy doses of feedback, institutions can quickly acclimate students to a culture of learning from mistakes and embracing vulnerability.

4.  Provide highly visible and accessible support through campus resources, particularly peer leaders.  Challenging students and having high expectations is fine, so long as support systems are in place for students who struggle (which is hopefully all of them to some extent or another).  Help labs, counseling centers, library support, writing centers, etc. should not only be available, but be integrated into first-year coursework so that they become a natural and inevitable part of the student experience.  Peer leaders (e.g. peer mentors in first-year seminars, peer advisors, resident assistants, etc.) can serve a valuable role by connecting students with these resources as well as engaging them in dialogue about their "failures" and "mistakes."  These conversations might be more powerful than anything else that might happen during a student's experience.  While faculty members and professional advisors can serve a similar role, there is a power in peer conversations for promoting reflection and change.

5.  Make institutional mistakes public and model how to be wrong in graceful, growth-promoting ways.  This final point isn't just relevant for first-year students, but for an institution's messaging for any member of the campus community.  When mistakes are made, institutions are presented with a priceless opportunity to demonstrate the value of this kind of experience by being transparent, learning from the miscue, and celebrating those who fully engage in this process and the improvements that result.  This doesn't mean being reckless and apathetic, but honestly recognizing shortcomings and then working (very publicly) to change.  Additionally, taking on a spirit of amateurism by experimenting with innovations and piloting new initiatives, even when it means risking "failure" and critique, shows students that being in a learning community means going out on a limb at times.

It's a bit ironic that much of what we do on college campuses is aimed at developing expertise (thereby extinguishing amateurism) and eliminating error (think of the last study from the hard sciences you read, particularly the methods section).  If we're really about learning and growing, we might be better off if we were wrong a little more often and allowed ourselves to be amateurs again.











                               

Friday, March 22, 2013

On Intentionality: An argument against hoping good things will happen

"Unless the students' experience of classes is connected, it is trivialized. Any course that isn't part of a larger journey is a dead end."

This comes from one of the best books on higher education that I have read in the last decade, The Learning Paradigm College, by John Tagg. It represents what I believe to be the biggest failing of higher education, which is our consistent inability to provide a cohesive, holistic experience that, taken together, actually means something for students. If you haven't read Tagg's book, you should.  And, if you think you don't have time or that the $9.69 it will cost you to buy it used on Amazon is too steep a price, at least read the seminal article upon which the book is based.

Given my frustrations with the problem of fragmentation that pervades higher education, I was ecstatic to hear about my own institutions efforts to provide our students with an alternative approach to their general education.  As I listened to our Associate Dean for General Education describe this new "mosaic" approach to general education, I had to pinch myself a few times. What she was describing seemed nearly identical to what I had dreamed about for some time. General education courses would be grouped thematically. Students would be invited to select a mosaic that provided a series of linked courses, all exploring a larger theme or issue. There were options that aligned with particular courses of study, as well as more general mosaics that could complement nearly any degree program. And, most importantly, it seemed aimed at providing students with an integrated experience that could connect with their interests and future goals. But, the longer I listened, the more I started hearing what became a very troubling phrase: "We hope. . . ."

Let me be clear, there are lots of things for which I hope. I hope my March Madness bracket doesn't get any worse than it did last night. I hope it will stop snowing outside my office so I can walk across campus to the Education in Zion Gallery. I hope my daughters will fall asleep early tonight, so I can spend quiet time with my wife. And, I hope that both of those daughters will become more and more excited about learning as they grow and eventually want a college education.  Hope is great.  But, only if it moves someone to action and becomes an incentive for making intentional decisions that increase the likelihood that the hope will be fulfilled. Without intentionality and action, hope is empty.  What's more, empty hope inevitably leads to the discouragement and frustration that come with unfulfilled hopes. And, as I sat listening to the presentation on BYU's new general education mosaics, I saw us headed down that path.

Theoretically, the notion of mosaics seems sound. After all, if the problem is that students aren't connecting their learning across courses, the solution is to connect the courses for them, right? If we map out those connections and then tell students to take, for example, "Environmental Biology," "Introduction to Human Geography," "Theories of Human Freedom," and "Current Social Problems," they will have completed the "Human Dignity" mosaic and have had a connected experience. Right?  Well, what I found out during part two of the meeting was that we hope this happens. While the mosaic initiative sounded great on the surface, it turns out the proposal is to do nothing more than provide students with a webpage that shows how various courses are connected around loose themes. No culminating or integrative academic experience. No collaboration among faculty members. No invitations to students to demonstrate that they have had the type of integrative experience we hope for.  The moment in the meeting that was, simultaneously, laughable and unbearingly frustrating was when the presenter was asked how many students she thought might take advantage of this opportunity (My guess is next to none because central administration has, in an incredibly curious move, barred the sending of any formal communication to students about this new initiative. Instead, the hope is that students will find their way to the obscure website I linked to above, be fortunate enough to take the initiative to meet with an academic advisor who happens to be aware of and endorse the mosaics, or be told about mosaics by one of the 13 students who meet the previous two criteria).  The response to the question: "We're really not sure how many students will take this route.  But, we hope that even for those who don't, just thinking about the possibility of making these connections will make GE more meaningful for them." Cue unicorns, money descending from the sky, and raucous laughter at our foolishness.

This assumption that grouping courses thematically and attaching a hip name to these categories will fundamentally change the experience of students flows from what Tagg has described as the Instruction Paradigm.  From this perspective, the business of colleges is to offer instruction and "learning" is then operationally defined as teaching classes. You see this at the core of my campus's mosaics: "If we offer the right courses (hopefully the same courses, so it doesn't disrupt things too much) and then point out that they are "connected," students will the make the connections and have an integrative experience.  Lots of empty hope, without any intentionality or strategic thought about the process of learning.

In contrast, Tagg's Learning Paradigm defines a "curriculum" as being about what students learn, not what teachers teach or what courses are offered:
The curriculum should be the institution's systematic plan for what and how students learn (emphasis added). The guiding principle in restructuring curriculum should be that the whole is more important than the parts. Individual courses are of trivial importance. What matters in terms of the students' whole experience is how courses--or other learning experiences--fit together. Colleges should seek to create a curriculum that leads somewhere rather than spinning in an infinite variety of nonintersecting circles. A curriculum should not be a list of classes; it should be a description of learning outcomes. (The Learning Paradigm College, Tagg, p. 326).
The problem with BYU's mosaics is that they are still built around individual courses.  We're still operating from the Instructional Paradigm. Until there is a fundamental change in perspective away from trying to recycle worn out tiles (i.e. courses) to cobble together a poorly looking mosaic (general education), we'll still be providing a fragmented experience for students. Instead, what BYU (and a lot of other institutions) needs is to stop thinking about courses and start thinking about learning. There are at least two fatal flaws in BYU's current mosaic program. First, there has been no attempt to show students where we want them to end up, which is to say that we haven't developed any clear and understandable descriptions of the outcomes for the mosaics (rubrics, video recorded interviews with students who have achieved these aims, and other multi-media descriptions of this type of learning would be a great start). Second, we haven't designed any learning experiences or environmental features that encourage integration across the courses that make up a mosaic (e.g. capstone experiences, assignments or projects that span across courses, faculty collaborations, reflective or integrative writing assignments).

To hope is not enough. Institutions have a responsibility to design and structure both experiences and environments that move beyond hope and into the realm of intentionality and action.


Friday, September 28, 2012

A Human Response to Bullying

Last week I wrote about institutional efforts to promote character development and argued that to successfully do so requires both technical and human responses.  This week the SL Tribune ran a story that, for me, perfectly illustrates the power of human responses and the ways in which they can be used to support more technical and formal responses to the challenges faced in schools.

The story reports on an incident of bullying at Sunset Ridge Middle School in West Jordan, Utah and how an entire school community came together to take a stand against bullying in their school.  You can read more about the story here, but here are the highlights:  a new 7th grade student was the victim of bullying, the heartbroken student went to a school counselor for comfort, and the counselor responded.  Up to this point, this story is nearly identical to the other stories about bullying we've heard.  But what makes this particular story unique is the way the counselor responded.  Rather than taking the issue to a faculty meeting where new policies or programs could be discussed, she initiated a very human response.  She sent text messages to 24 "student ambassadors" who then organized a grassroots campaign against bullying for the next day of school.  In response, 1,000 students showed up to school the next day sporting post-it notes bearing anti-bullying messages (e.g. "Stop the hate").  A few days later, friends of the bully turned him in based largely on the response of the school to this incident.  Consider how different this story would have been had the counselor responded with the typical technical response we often see in these situations (e.g. faculty meeting conversations, formal school programming, etc.).

It's important to note that Sunset Ridge Middle School has formal anti-bullying programs (the student ambassadors are a part of the initiative) in place; however, it was a combination of a human and technical response that made the difference.  The lesson here seems to be that the best technical responses are those that create a space for human responses to thrive.  It was the organization of an ambassador program--a somewhat technical response (although it might be a sort of hybrid response straddling the border between technical and human responses) that provided the necessary infrastructure to carry out the very human response that, in the end, made the biggest difference.  Additionally, the formal anti-bullying programming the school had been sponsoring on a regular basis likely made anti-bullying values public and accepted, smoothing the path for a group of student leaders to speak out against a very specific act of bullying in their school.

So, I stand by my argument in last week's post that for schools to make meaningful changes, both technical and human responses are necessary.




Friday, September 14, 2012

Scaleable "Solutions" vs. Local Responses

Yesterday, I participated in a forum with educators, administrators, and business leaders who are all interested in the use of technology in learning settings (Accelerating Innovation:  Personalizing the learning environment--thanks to k12, BYU's Center for Teaching and Learning, and TD Ameritrade Investools for making it free to attend).  It was clear that everyone there was passionate about learning and excited about what learning might look like in the future, particularly in schools.  In that way, I felt like I was with kindred spirits and appreciated having the opportunity to connect with and dialogue around important issues.  However, I always feel a bit like a fraud in these settings because I tend to be skeptical whenever I hear people talking about technology "revolutionizing" or "transforming" learning.  Further, the conversations at gatherings like the one I attended yesterday often focus on finding "innovative solutions" that can be "scaled up" and adopted on a massive scale (this seemed to be the only thing the representatives from the USDOE wanted to talk about yesterday).

Clearly, there are technological advances that have this impact upon learners and the learning process, but I think the list is much shorter than many technologists would believe.  More typical is the new "tool" that is developed in a particular setting, touted as "transformational," and then adopted only in the setting where it was developed and a few others where the challenges are similar.  That isn't a criticism of these "tools" as much as it is a criticism of the rhetoric of many educational technologists which is, in short, "we're going to change the world with this new idea."

At the core of these issues is an interesting tension that I saw playing out in yesterday's forum.  And, the tension is framed by two fundamental perspectives on educational reform.  The first is what I'll call the grand solution paradigm which seems to be concerned with finding universal solutions to big problems.  Consequently, their focus is on identifying problems that manifest themselves in virtually every educational setting and sector and then developing "solutions" that can be "scaled up" and adopted on a widespread basis.  

The second perspective operates from a local response paradigm.  Those who align with this approach are very concerned with context in that they approach problems by, first, understanding the complexities and nuances of particular settings (e.g. local cultures, historical influences, individual personalities, and available resources).  Then, they work alongside local stakeholders to respond to the challenges presented by these unique educational landscapes.

There are stark difference across these perspectives.  The first seems to be concerned with "answers" to questions and believes that finding these answers will solve problems for all educators.  They seem concerned with what has sometimes been termed in research as the "grand narrative" and aim to provide new ideas and tools that everyone can use, in nearly the same way.  These are the folks that are much more likely to see themselves as "revolutionaries" and "reformers."  In contrast, localists aren't likely to make any claims at developing "solutions" or "answers," rather they approach educational policy and practice as a dynamic dance wherein teachers and administrators are in a continual state of responding to the challenges and opportunities that present themselves.  Because this is slow and more "tribal" work, they may not see themselves as "revolutionizing" education, although their collective efforts may have that impact over the long-term.

Like most complex problems, the challenges we face in education aren't likely to be overcome if they are approached exclusively from one of these perspectives or the other.  Any sustainable changes are likely to come about in response to a coordinated effort that involves both a search for "scaleable" solutions and an openness to local innovation and responsiveness.  But, when I sit back and listen to the dialogue of the "reformers" I hear too much of the former and not enough of the latter.  Rather than spending inordinate amounts of time "innovating" in search of the holy grail of education (yesterday it was Open Educational Resources), we should be spending just as much time helping local practitioners and stakeholders join the grand dialogue, and then consider what "works" in their own place.  Innovation, while focused on outcomes, products, and ideas, should be just as concerned with processes that allow local innovation to thrive.

Friday, August 31, 2012

On the Power of Reflection

Although I am a blogger (of sorts), I limit myself to following a very short list of other blogs (generally no more than five).  Rather than emerging from some kind of elitist view that there are only five blogs worth following, it is a rule I've put in place for myself to (a) avoid being overwhelmed with information and (b) to make sure I don't spend inordinate amounts of time reading posts.  So, I was a bit surprised this week when two of the blogs I follow, both addressed a theme that has been on my mind a great deal as of late--the value of reflection.

I have long been a reflector and appreciated the benefits of taking time to step back from the busyness of life and spend time with my thoughts.  My earliest memories of reflecting are as a teenager, delivering papers to my neighbors in the early morning hours.  It was dark, quiet, and I was generally the only person out on the street.  Even as a dense teenage boy, I realized how much good thinking I could get done as I rollerbladed from house to house with a bag of that day's Salt Lake Tribune on my back.  Although my problems and concerns were relatively minor then, I appreciated having time to work things through each morning.  I always felt settled and grounded by the time I delivered the last paper to Paul and Helen Hansen and headed for home.

It was in high school that I came to appreciate the value of written reflection when Mr. Gates (who we all called "Master Gates" for some reason), my senior English teacher, asked us to keep a daily journal and write for at least 10 minutes each day.  It was Mr. Gates who I credit with helping me establish my habit of writing in a journal each evening before I go to bed.  This act of writing each night has, maybe more than anything else I do, impacted my development as a learner and a person.  It is a time where I can grapple with questions, articulate insights and ideas I've had, and reflect on my experiences and how they are shaping me.

This blog has become another reflective tool.  And, my sentiments about blogging and how it has changed me were echoed in a post I read on John Gardner's blog just this morning:

Since I became a blogger, albeit an occasional one at that, that status has affected the way I "look" literally at whatever I am seeing. . . .  Being a blogger has turned me into a reporter of sorts.  I find I am constantly vigilant to things I might want to report on.

I think it would be a good idea if more of my fellow higher ed change agents were bloggers.  It might make them more observant of their higher ed settings, force them to try to be more objective and somewhat more detached from what they are observing.

Like John, I find that I am always looking for something interesting, frustrating, or inspiring to write about on this blog.  And, I also second his call for more of us to blog, not necessarily because of how what we write might impact others, but because of what happens to us as we write.  Writing is a process of thinking and rethinking.  Meaningful patterns of words, sentences, and paragraphs do not exist until they are constructed by a human mind.  And, the process of writing creates a space in which the writer can reflect upon and clarify her own ideas.  That is one powerful benefit of reflection--it makes us better thinkers and positions us to make meaning from our sometimes disparate and fragmented experiences.  In some sense, reflection can bring wholeness and integration to our lives.

It is this wholeness, integration, and sense of purpose that is often missing from our professional lives.  In his most recent blog post, my friend Gary Daynes makes this connection and cites a failure to be reflective as one of the things which can erode one's sense of vocation in their work.  This has been my experience as well.  It is at those times when I become wrapped up in the busyness of my everyday/everyweek/everymonth cycles that I begin to lose my sense of purpose.

So, how can one stay reflective and, in turn, maintain a sense of wholeness?

1.  Find a regular time to reflect.  Frequency might be less important than consistency here.  The key, I have found, is to schedule this time and protect it.  When I'm doing my reflective writing, I close my office door, drop the blinds, and close down my email account.  I've found that if I don't, I'll be interrupted (usually by myself and my own distractions).

2.  Read often and read broadly.  This is something I learned from good mentors.  I am much more thoughtful, creative, and reflective when I am exposing myself to new ideas, particularly those that challenge my current thinking.  My reflections are much deeper and more meaningful when I am trying to connect ideas from my reading or asking new questions that my reading has raised.

3.  Find a place that inspires you.  Although much of my reflection takes place in my office, occasionally it is helpful for me to leave and go somewhere that helps me reconnect with my purpose.  For me this place is the Education in Zion gallery on my campus.  It is quiet, the seating is comfortable, and the gallery tells a story that has always been inspiring to me.

4.  Write.  This is painful for most of us.  Typically, we would just rather "think," but as I argued earlier in this post, something happens to our thinking when we try and articulate those thoughts in clear ways.  I have even adopted a reflection model to guide me in my writing because it helps me remember to look for connections to things I'm reading, reflect on meaningful experiences I have had, and ask new questions that help drive new learning.

5.  Review past reflections.  There is something very meaningful and uplifting about looking back at past reflections, be it blog posts, journal entries, or whatever format reflections might take.  In fact, I often learn as much by re-reading my journal entries as I do in writing them.  In looking back at where I've been, I notice growth that I hadn't before, themes that weren't apparent to me at the time of my writing, and experiences which seemed insignificant at the time, but which have proved to be incredibly important and impactful.  It some sense, looking to past reflections might be a form of "meta-reflection" in which we take an even deeper look at our experiences.

So, at the beginning of another busy academic year.  Don't forget to step back and do a bit of reflecting.  Even better, look for ways to start new habits of regular reflection.  You'll be grateful you did.



Friday, March 30, 2012

The search for institutional identity: Who are we and where are we going?

"Before you can be a positive part of change or a facilitator of change, you have to be really sure of what you believe personally. . . .  It is important to clearly understand and to be guided by our values and beliefs if we hope to operate beyond what could be described as a superficial level."

I read this statement about a month ago in a trimmed down version of a dissertation study conducted by Garry McKinnon a number of years ago in Alberta, Canada.  It seemed insightful at the time and I made a note to write a post about it, but then life happened and the post never did.  However, since reading McKinnon's study I have been reminded--at least three times--of the way in which personal values impact administrative leadership in higher education.  I'll comment on those three experiences below.

The first occurred a little over a month ago when I listened to Michael Bassis speak at an ePortfolio conference at Westminster College.  Bassis' tenure will be ending this summer, so he was particularly reflective and self-revealing in his remarks, which was incredibly refreshing.  And, his values were clearly evident in both the substance of his remarks (the value of integrative learning experiences and the necessity of institutional features that promote and facilitate this type of learning) as well as the way in which he interacted with those of us attending the session.  I remember, specifically, his response to one question (I, actually, don't remember the question) from an attendee which was "I don't know," followed by a long, pensive pause.  Eventually, I think he tried to articulate some kind of answer, but his clear humility and recognition that some questions don't have clear or quick answers were on display.  Additionally, his frequent references to his colleagues (and it was clear that he viewed them as such, as opposed to underlings or subordinates) and their good work was evidence of his emphasis upon collaboration across campus.  Finally, the fact that Bassis has created his own ePortfolio, describing and demonstrating the degree to which he has achieved the College Wide Learning Goals he expects students at his institution to achieve, was remarkable.  His personal values are not only clearly articulated in this video welcome to his ePortfolio, but visible across the various artifacts included in the ePortfolio and, more importantly, evident in the way Bassis has approached his presidency.  Westminster College has been transformed over the last ten years because Bassis has worked to make meaningful changes and made sure that his work has been aligned with a grander vision.  What's even more impressive is that, from what I can see, the vast majority of his campus--both faculty/administrators and students--have embraced that vision and made Bassis' values their own.  This has meant that Westminster College has been on a journey towards a clear destination, a destination which influences key decision-making at all levels of the college from admissions, to individual departments, to far-reaching initiatives like the decision to incorporate ePortfolios and College Wide Learning Goals for all students.

The second experience isn't quite as cheery.  A little over two years ago my campus made the decision to implement a first-year initiative that would (a) require students to complete core general education requirements and (b) assign every incoming freshman student an upperclassman peer mentor.  Although I was nervous at that time about how feasible it would be to provide seats in high-demand courses for 5500 students and, even more, be able to provide mentoring support to that many students, I have been pleasantly surprised with how well it has gone and how an "everybody's in" approach has allowed us to provide support to students who would never have received in an opt-in program.  However, as with any new large-scale initiative, there have been hiccups, frustrations, mistakes, and times when we wanted to cry "Mulligan." Also, not surprisingly, there have been a few students and parents who haven't been pleased with things (although it has been a much smaller number than I would have guessed).  And, a small percentage of these disgruntled folks have sent emails or made phone calls to university administration.  To make a very long story short, two years later the university has made the decision to back off its original intention to (a) require students to complete first-year requirements during the first year (its almost all I can do to even type an oxymoronic sentence like that) and (b) ensure that every student has a peer mentor.  For me, this is a clear case of identify diffusion at the institutional level.  As a campus community, we are relatively unsure of who we are and what we value (e.g. Is mentoring that important?  Does everyone need a mentor?  Is general education all that critical?  Should we really require anything of students?), yet from what I can see not all that concerned about it because we have no problem changing the tone of the message we send students on a nearly annual basis (i.e. "Everyone can benefit from a mentor" and "All students should be involved in a first-year writing course during their first year" to "If you want a mentor, great, but we won't really care if you don't" and "Just complete the requirement at some point before you graduate and we won't bother you").  I love my campus and its founding ideals, but honestly I worry sometimes whether we'll ever get where we think we are going.  If our stated message continues to be "expected but not required" (that is language pulled directly from official statements handed down from campus administration), students will hear a much different message.

Finally, a happy ending from an Inside Higher Ed article this week describing how Defiance College President Mark Gordon opens his home to students for weekday study halls, basement ping-pong games, and weekend classic movie nights (his wife also deserves credit for sending a personal letter to each incoming student with a coupon for a free home-cooked meal--what's more, if a student takes her up on her offer and comes for dinner, they receive a standing invitation for dinner for the rest of their time at the college).  While none of these things is evidence that students at Gordon's college are receiving a good education, it is a clear signal of his personal philosophy towards his presidency--Defiance College is a "family" who look out for one another, personal relationships with students matter, and a campus administrator is never too busy to have conversations with students.  Of course, Defiance is a small school, so this sort of involvement with a president would not be possible on some campuses, but the point is that Gordon knows what type of campus he wants and is doing very personal things to try and help that happen.

So, while a campus community is made up of many more people than an individual campus leader, that individual, including their values, vision, and identify, will do much to determine where the ship sails and what path it will take.


Friday, September 2, 2011

On the marginalization of the "scholarship of teaching and learning"

"[T]here remains a troubling gap between rhetoric about teaching's value and the realities of teaching's recognition and reward."

This statement from the Carnegie Foundation for the Advancement of Teaching's latest release (The Scholarship of Teaching and Learning Reconsidered:  Integration and Impact) sums up one of the main arguments of the book, namely, that institutions would do well to modify faculty reward structures to recognize the Scholarship of Teaching and Learning (SoTL) as valid academic work on par with traditional research scholars may do within their discipline, be it physics, economics or theatre.  

One associated with such a change is the fact that at most institutions (particularly large institutions), decisions about promotion and rank advancement are guided by general policies which are then interpreted and applied by academic colleges and departments.  While the idealist in we would like to think that one day it might be a formal expectation (read:  requirement) that the vast majority of faculty members engage in substantial scholarship related to improving the way they teach or facilitate learning, that seems like a steep hill to climb.  However, a more feasible alternative would be for each college or department within an institution to commit to having one scholar who conducts a significant portion of their research on teaching and learning within that particular discipline or field.  

A structure like this would lead to at least a couple of productive things.  First, it would be a way for institutions to make good on the rhetoric commonly heard about the importance of good teaching and learning.  Additionally, a researcher in this position (I'll call them "SoTL fellows") would be better positioned to consult with their colleagues than would the traditional teaching and learning consultants working out of the Centers for Teaching and Learning found on most campuses.  They would be fluent in the disourse of the discipline, be familiar with curricula for courses taught in the department, have relationships with others in the college or department, and (hopefully) be engaged in enough traditional academic research that they are seen as credible scholars by those they consult with.  Finally, they could be effective advocates for promoting the SoTL among their colleagues and help them see the difference it can make in their experiences in the classroom, the lab, or the lecture hall.

An institution who was willing to make this sort of change would also be positioned to gather meaningful data about how the SoTL impacts teaching evaluations, learning outcomes for particular courses and programs, satisfaction rates among faculty members who do significant amounts of teaching.  In other words, it would create small cells of innovation across a campus that, in time, could have more far reaching effects upon the learning that students experience. 

Friday, August 5, 2011

What is Higher Education doing to address "the demise of guys?"

In this short TED talk, Philip Zimbardo shares some alarming statistics about males and why we should be worried about them.











One of Zimbardo's arguments is that the traditional industrial model of education--large classes, lecture delivery, rigid policies and requirements, etc.--is a pretty poor fit for male students who want change, novelty, and excitement.

This raises an interesting question about how far institutions should go to "engage" learners, and what that might mean.  What kind of responsibility do institutions and individual educators have to provide change and novelty?  The knee-jerk response from some in educational technology and instructional design is more media, more gaming, and more online learning.  While, technology is likely part of the solution, these cries for technology-rich classrooms seem a little narrow.  And, some in education (like Zimbardo) seem to believe that it's gaming and media that have led to some of the problems we see among males (for a counter argument, watch this TED talk from Ali Carr-Chellman).  

What else could or should higher ed be doing, both in and outside the classroom, to address the problems we see among male students?  When I think about my own campus I can't think of a single initiative, policy, program, or otherwise aimed at enhancing the experience or learning of male students.  This is odd considering how much success we've seen from programs focused on women (e.g. Women in STEM, Women's Centers, etc.).  Let me be clear that I'm not arguing that we should stop focusing on women.  Rather, what could higher ed learn from its efforts to support female students that could now be applied to the "male dilemma?"

Zimbardo and others mention the importance of male role models (I've written about this in a post from about a year ago) and campuses are beginning to address this through mentoring programs and male initiatives like the one at the University of Arkansas at Little Rock.  But, in talking to those who administer these programs (I learned about UA-LR's program this summer at a conference in the UK), they are small, underfunded, and generally an afterthought of the administration.  Additionally, they are frequently focused on segments of the male population (e.g. minority students, first-generation students, or student-athletes).  

If institutions are really serious about improving the retention rates, graduation rates, learning, and overall experience of males on their campuses, these marginal programs and the work they are doing will need to influence wider campus practices.  Is this happening anywhere?  And, if so, is it working? 

Friday, May 6, 2011

The University of Utah: From athletic rags to riches

Earlier this week the PAC 12 Conference announced a multi-billion dollar TV deal with ESPN and Fox.  The deal stands as the richest and most lucrative network tv contract a college athletic conference has ever struck and will bring member insitutions better than $20 million annually.  The news was particularly exciting for fans of the University of Utah because "the U." will become a member of the PAC 12 this fall.  Although Utah won't receive their full share of the tv earnings for a few more years, it is a big victory for their athletic department, not only because of the money that it will bring in, but for the exposure it will give the department and the university.

This week's announcement is just another part of the broader story of Utah's rise from a relatively unknown and uncelebrated athletics program (they were part of the unheralded Western Athletic Conference until about a decade ago when they moved to the equally mediocre Mountain West Conference) to the upper echelons of college athletics.  It's the sort of story every athletics program wishes they could tell and what drives the "athletics arms race" described by Murray Sperber in his book Beer and Circus.  So, why do some schools make it while others plod along year after year, barely keeping their heads above water?  Why was Utah different?

1.  Great Leadership:  Utah's department of athletics is led by one of the very best athletic administrators in the country, Chris Hill.  Not only is Hill a smart and hard worker, he understands the landscape of college athletics and academia having worked in a number of capacities at the University across the last 25 years, both inside and outside of the athletics department.

2.  Patience:  Utah's rise didn't happen overnight.  Hill has been at the helm for the last 24 years and it's taken that long to build the sort of program that exists at the U.  Plenty of other programs have had successful years and high-profile athletes, but Hill's teams have been consistently competitive over a long period of time and built a solid base of success and stability.

3.  Luck:  Utah owes a lot of its success to the instability among athletic conferences over the last few years.  Because of the amount of movement and shuffling over the last few years, conferences were looking to expand and bring in new members, so "mid-majors" like Utah were actually part of the conversation.  Without that kind environment, teams like Utah would never have been asked to sit at the table.

4.  Stability:  While the men's basketball team at Utah has been in turmoil for the last 7 years or so, the rest of the department has been pretty stable.  The wildly successful gymnastics team has been led by the same coach for the last 36 years (the only coach the program has ever had), the women's soccer coach is in his 10th year, the current football coach has been part of the program for nearly 20 years, and the women's basketball staff has been stable for the last decade.  That kind of consistency translates into success--success that big-time conferences notice and want to be associated with.

5.  The right market: Other than the Utah Jazz (who aren't likely to be fan favorites in the near future because of the rebuilding they are undergoing), University of Utah athletics are the biggest thing in sports for residents of Salt Lake City and the state as a whole.  So, the amount of fan support is where it needs to be and the U. isn't splitting crowds with major league franchises or other large educational institutions.

Of course, it's possible that the best idea in this post is #3 above and that Utah's ascendency has been due to nothing more than luck and timing.  I'm willing to admit that, but it's worth looking at their story to see what might be learned.