Showing posts with label community. Show all posts
Showing posts with label community. Show all posts

Friday, August 1, 2014

The Ohio State Marching Band: The underbelly of tradition and ritual

I've written several times about the role of ritual and tradition in higher education.  I'm a big believer in the miseducative if they marginalize certain members of the community, silence diverse perspectives, or send mixed or conflicting messages about institutional values.
power of traditions to connect members of a community, communicate key community values, and facilitate learning.  However, traditions and rituals also have the potential to be

Over the last week, +The Ohio State University Marching Band has received a great deal of attention surrounding some of the rituals and traditions that are, allegedly, part of the culture of the band in Columbus. On one side of the debate OSU administrators claim the band has developed a hyper-sexualized culture, while others argue that the practices in question were both harmless and unifying.

While I'm not sure how much recently-fired band director Jonathan Waters had to do with the culture and whether his firing was justified (he claims he was working on changing the culture of the band, but wasn't given sufficient time to do so), I will say very emphatically that I do not endorse the types of hazing practices that were well documented at OSU.  There is a very vocal contingent of band alumni that will disagree with me who disagree with me.  A group of 15 former band members (mostly women) marched on OSU's campus earlier this week to protest Waters's firing and sing the praises of the OSU Marching Band.  In her statement to the press she claims to represent the "women's side" of the issue and goes on to say that the actions of band members were appropriate because they "acted like college students."

Cohen's statements represent one of the fundamental dangers with any tradition or ritual.  In asserting that she and her 14 companions represent the "women's side," Cohen fails to acknowledge that her views do not necessarily represent those of the hundreds of other current and former band members.  It's a bit laughable for her to claim that a group of 15 people represent anything other than a very narrow perspective on a very complex issue.  Additionally, she makes a gross overgeneralization in equating "acting like a college student" with the behaviors outlined in OSU's report of the problematic practices taking place among band members.

While traditions and rituals are ideally meant to have a unifying effect within an organization, claims that hazing practices achieve this outcome are naive.  Furthermore, claims that hazing is an acceptable practice that unites a community are always made by a particular segment of that community:  those with privilege and power.  It's safe to say that Cohen was part of the inner circle during her time as a band member.  She didn't have a problem with the practices because they didn't marginalize her, silence her voice, or make her feel unsafe.  But, there is another segment of the OSU Marching Band who feel very differently about these practices and I'll bet the farm that there are more than 15 of them.

In a comment on a post I wrote nearly four years ago, a good friend and colleague +gary daynes pointed out that one of the characteristics of a ritual is that it contains multiple meanings.  And, this is what is often looked over when those in power institute rituals, even well intentioned rituals.  OSU's hazing rituals hold multiple meanings for members of the band.  For some, those meanings include fun, unity, and feelings of belonging.  For others (those whose voice is silenced when these rituals become formalized and part of the culture), these practices mean shame, marginalization, fear, and immorality.

I say this as someone who, 15 years ago, would have sided with Cohen and her group.  During my freshman year of college, I was hazed as part of my initiation to the men's soccer team.  While it was uncomfortable and a little embarrassing for me, I wasn't overly bothered by it because I wasn't on the margins of the team--the team leaders liked me and I didn't feel threatened (it was also fairly mild as far as hazings go).  But, I clearly remember two of my teammates who were very shook up by what went on.  And, it's no coincidence that they were the two members of the team who, even before the hazing, were on the outside looking in (it's also no surprise that they left the team after their freshman year).  From where I sit now, and as someone who has hopefully developed a bit of appreciation for diversity, I see how divisive that hazing was.  

Ritual and tradition should always be a part of campus communities.  But, institutional leaders (like Jonathan Waters) have a responsibility to (a) ensure that campus rituals do indeed have a unifying effect and (b) educate members of the community (especially students) about what constitutes a truly unifying ritual.  As higher education professionals, one of the outcomes we claim to be promoting for students is an appreciation for diverse perspectives.  Those advocating for the appropriateness of OSU's hazing practices clearly haven't learned that lesson.

Friday, July 25, 2014

Peer Leadership as an Emerging High-Impact Practice

Like many, my college years (interrupted by two years of missionary service) were transformative for me. Mars Hill University, the University of Utah, and Brigham Young University (yes, I transferred twice) were all tremendously impactful.
 By the time I had graduated I had new intellectual skills, had learned what it meant to be part of a diverse community, and had a much clearer idea of who I was and who I wanted to become (both vocationally and otherwise).  As with any kind of learning, there were a number of factors that contributed to my growth during this period, but my undergraduate experiences at

To be more specific, there were particular aspects of my experiences at these schools that were impactful.  At +Mars Hill, intercollegiate athletics helped me feel a sense of belonging and identity on campus, the common "Liberal Arts in Action" curriculum gave me a chance to reflect on and have conversations about big questions, and an internship in the Athletic Training department was my first taste of authentic experiential learning in the college setting.  I was only at "the U" for a semester, but it was impactful in that I figured out (a) that I really didn't want to be a doctor (thanks to 1,000 seat "weeder" classes in biology and chemistry) and (b) that I was really going to hate my college experience unless I found a way to really immerse myself in the experience, which was hard to do living at home with my parents.

Eventually I ended up at +BYU.  While I enjoyed many aspects of my BYU experience, it wasn't the classes I took (although I took some great ones) or my major (which I enjoyed immensely) that most influenced me during my three years on campus.  Instead, it was the two years I spent as a peer mentor in what was then known as "Freshman Academy."

More than any other experience I had as an undergraduate student, being a peer mentor met the criteria for high-impact practices put forth by the Association of American Colleges and Universities (AAC&U).  It provided me with meaningful interaction with faculty members, engaged me in critical thinking about important issues, provided me with undergraduate research opportunities, and taught me to work collaboratively with others on sustained projects.  In fact, in the recent alumni survey I completed, I cited it as the single most impactful aspect of my experience at BYU.  I say this because it made a more meaningful contribution to my realization of essential learning outcomes than any other part of my experience, and, more importantly, launched me on a career trajectory in higher education that I would never have imagined.

AAC&U has defined 10 discreet high-impact practices (HIPs) that are widely-tested and linked with substantial educational benefits:

  • First-year seminars/experiences
  • Common intellectual experiences
  • Learning communities
  • Writing-intensive courses
  • Undergraduate research
  • Collaborative assignments and projects
  • Diversity and global learning
  • Service and community-based learning
  • Internships
  • Capstone courses/projects
I'll argue, both here and hopefully at AAC&U's Centennial Annual Meeting next year, that peer leadership should be included on this list because of it's potential to contribute to 21st Century Learning outcomes and provide for a transformative undergraduate experience.  National studies of peer leadership point to this practice as an emerging HIP with potential to fulfill the promise of a liberal education (e.g. Keup, 2012).  Indeed, peer leadership promotes the hallmark outcomes that characterize liberal learning by integrating many of the characteristics of the more established HIPs llisted above.  



Yet, the quality of the PL experience varies across campuses.  But, when institutions merely cobble together sexy “best practices” rather than intentionally inter-weaving established HIPs to form a focused and intentional educational environment, the potential for the PL experience to yield substantial educational benefits is lost.  In contrast, when stakeholders thoughtfully integrate established HIPs into the PL experience, students are positioned for tremendous growth.

What are the characteristics of a high-impact peer leadership experience?

Close ties to the academic curriculum.  Peer leadership comes in a number of flavors, with peer leaders being used to support student athletes, first-generation students, and women in STEM.  And, at some level, any type of peer leader experience can be impactful.  But, peer leaders are likely to experience greater gains when their work is aligned with a credit-bearing course that is part of the required curriculum.  Required first-year seminars are a great setting for this type of peer leadership, but it could also take place in another substantial academic course that is a required part of the curriculum.  This alignment brings validity to their work, while also providing opportunities for peer leaders to engage with course content and pedagogies in ways that promote critical thinking.  Even better -- embed peer leaders as part of a learning community where peer leaders and students engage "big questions" and work to integrate their learning across courses.

Meaningful engagement with faculty members.  A big part of the reason I was changed by being a peer mentor was that it brought me into a situation where I was being mentored by full-time faculty members who were interested in my development and new how to challenge and support me.  Too often, peer leaders are hired or selected, provided with minimal sub-par "training," and then set loose to somehow figure out how to "lead" their peers.  In these cases, being a peer leader isn't likely to lead to much growth.  Worse--there's a decent chance it will do more harm than good.  Peer leaders should be provided with opportunities for regular and meaningful interactions with the faculty members who supervise them.  Even better -- engage peer leaders in research and assessment examining the impact of the peer leadership initiative of which they're a part.

Make it academic.  Peer leadership is often critiqued by those who view it as nothing more than taking students on campus tours during new student orientation or organizing weekend social events.  There isn't anything wrong with peer leadership experience that is firmly grounded in the social aspect of college; However, peer leadership that takes on a more "academic" tone, will both be viewed more favorably by the academic officials on campus, and contribute to the academic outcomes of the institution.  Whether it's substantial writing assignments or tasks completed by peer leaders, undergraduate research, capstone projects that invite peer leaders to integrate and articulate the learning they've experienced in their role, or an academic course that they register for as part of the experience, the peer leader experience needs to have some kind of connection to the academic life of the university.

Clear learning outcomes and focused assessment.  It isn't enough to just claim to be providing a great learning experience for peer leaders.  It needs to be directed by well-articulated learning outcomes and documented by high-quality assessment.  


High-impact peer leadership experiences are already happening on a number of campuses, but for peer leadership to really emerge as a truly high-impact practice, institutions need to approach it as such.  Considering the above issues will be a great start.



Friday, April 11, 2014

The Reading Terminal Market: A model for small colleges (and a great place to eat in Philly)

I was in Philadelphia last week for the Annual Meeting of the American Educational Research Association.  One of the things I enjoy most when I am visiting new cities is eating good food, particularly "local" fare in local spaces.  My hotel (and the convention center where the conference was held) happened to be right next door to Philadelphia's Reading Terminal Market, which many consider to be one of the finest food markets in the U.S.  In addition to being really interesting, the story of the market, including its struggles through the 70s and subsequent renewal in the late 80s, provides important lessons for higher education--especially small colleges.

The market has nearly 80 independently-owned small businesses, representing a wide diversity of products and services.  The brochure I picked up in the hotel lobby boasts that the market "has something for everyone," and this isn't untrue.  As I walked through the market nearly each day of my 8 day trip I saw bakeries, coffee shops, ice creameries, a flower shop, craft stands, meat counters, seafood markets, produce stands, and sit-down restaurants (if you're planning on visiting Philly, my personal favorites were the Down Home Diner, Bassetts Ice Cream, and Profi's Creperie).  Based on this description, it would be fair to wonder how the Market is different from a run-of-the-mill mall.  And, this is the lesson for small colleges.

One of the challenges for any institution of higher education is balancing the tension between identity and universality.  If an institution is too parochial, it runs the risk of attracting too few students and too little attention from other important stakeholders (e.g. key community & government leaders, funding sources, researchers), similar to the fate of a highly specialized boutique that can't manage to get off the ground.  Alternatively, if an institution becomes too broad or too general, it loses its identity and becomes unremarkable and run-of-the-mill, like a shopping mall.  The key for a small college is achieving balance between these two extremes--enough diversity to attract a good group of students and faculty members, but enough identity that it can carve out a space and home on the higher education landscape.

The Reading Terminal Market is a great model of this balance.  Like I mentioned above, the promotional brochure produced by the non-profit organization that manages the Market, touts that it "has something for everyone." While I understand the appeal for its brochure to make these kinds of claims, I'm not sure that the Market really offers something for everyone, like a typical mall might.  In fact, what makes the Market such a great model for small colleges is that they have made some very strategic decisions about the constraints they would place on themselves and their vendors.  And, it is these constraints, tempered by a small degree of diversity among the types of vendors they invite to house the space, that bring the Market the identity and vibrancy that allow it to thrive.

1.  Connection to history and values.  First, the the Pennsylvania Convention Center Authority (the non-profit that runs the Market) has worked to ensure that the story and history of the Market have been preserved and represented in today's Market.  When the Market was re-built in the early 1990s, the Authority negotiated a preservation agreement that made sure that the refurbished Market would adhere to historic standards and maintain its historical integrity.  Those simple architectural decisions and constraints give the Market personality, voice, and signature that link it to its past and leave you feeling a bit like you've walked back into history when you walk through the market.  This creates an experience that visitors enjoy and remember--very different than walking into a shopping mall.

2.  Connection to the local community through signature services & speciality products.  When the Market underwent its initial reconstruction the Reading Railroad Company (who operated the Market until trains stopped coming into the terminal) recruited specific vendors who would tie the Market to the unique culture and history of both the city of Philadelphia, as well as the state of Pennsylvania more broadly.  This included a group of Amish merchants from Lancaster County.  They also made sure that Bassett's Ice Cream, who have been in operation at the Market since it opened in 1892, would remain in their original location.  Inclusion of these products and services diversified the Market's offerings, while grounding the Market in a local place and community.

3.  A personal, neighborhood feel.  Though I was an outsider at the Market, I felt like a local and felt like I had stumbled across something that only locals know about (which is actually not true of the Market at all).  The small vendor spaces, counter top dining, friendly merchants, and mixing of various types and demographics of people make the space feel like neighborhoods and communities should feel.  I was comfortable there, felt attended to by the merchants, and wanted to go back day after day.

Small colleges could learn a great deal from the Market.  Just as small businesses often feel the gravitational pull to become like the big-box stores around them, there is a tendency for small colleges to try to be everything to everyone.  The logic seems to be that the more we offer and provide, the more students we'll have, and the better off we'll be.  But, the reality is that identity, mission, and place are just as important has providing access to a broad range of academic programs and services.  The Reading Terminal Market has grown and innovated, but it has tempered this process by maintaining ties to its history and mission, grounding its work in the local community, and ensuring that it provides an experience that feels personal and supportive.  Likewise, there is a need for small colleges to pursue strategic and constrained growth and innovation by remembering the institutional stories and values that are at the core of their mission, providing a small set of signature programs that are ideally linked to the values and economy of the local community, and that leverage one of the greatest strengths of small colleges, which is their ability to foster a neighborhood or community of diverse, yet like-minded learners.


Friday, March 14, 2014

We're not all Paul Ryan or Aaron Osmond: An argument for supporting all parents and all children

Last Thursday, in his remarks at the Conservative Political Action Conference, Republican Senator +Paul Ryan (Wisconsin) took aim at free school lunch programs, using them as an example of the way in which the left offers "a full stomach, and an empty soul."  His remarks seem to imply that children who eat school lunches (whether they're subsidized or not) have parents who love them a little less than their best friend who brings her sandwich and apple in a nice brown paper sack (In a deliciously ironic move, he finished the speech by relating a story that was originally told by Laura Schroff, who I heard speak two weeks ago and who is actually an advocate for the programs Ryan seems to despise).

Ryan's remarks fit the pattern I've observed a number of times, from various politicians, over the last year or so.  The narrative goes something like this:    "The [opposition party] is morally wrong for providing free [fill in the blank].  Parents who take advantage of this [fill in the blank with federally subsidized program of your choice] are bad parents.  Good parents do [fill in the blank with what your "good parents" did to make you into the moral role model you are today].

A supporting case (or two) -- last summer, Utah State Senator +Aaron Osmond proposed that mandatory school attendance be abolished because it encourages parents to shirk their responsibility to educate their children (a view I've critiqued here).  He softened his stance somewhat later in 2013 and offered up a modified proposal that would require parents to opt-in to the public education system.  In Osmond's modified plan, those parents who avail themselves of public education's services would also be required to enter into a "Public Education Parent Participation Contract," that among other things would require them to attend all parent-teacher conferences, ensure all homework is completed, and cover the costs of any remediation received by their child.

Underlying arguments like those made by Osmond and Ryan seems to be the belief that every parent of every child is equally capable of providing the very same support.  Ryan believes every parent can and should make his child's lunch in the mornings.  Similarly, Osmond seems to believe that parents come in a two discreet types:  (a) those skilled and competent enough to educate their own children or (b) financially secure enough to cover the costs of their children's "remediation" (not sure what that means, but apparently Osmond has a nice tight definition for it that will avoid all controversy ).

Osmond, Ryan, and others making these kinds of arguments seem to have forgotten that parents come in a wide variety of "flavors."  While the brown bag lunch crusaders and laissez faire education advocates would like to believe that every parent has an equal (and, it seems, inexhaustible) supply of educational acumen, time, and money, the reality is that today's parents look a lot different than those that raised Osmond and Ryan.  There are parents who, despite their desire to be as helpful to their children as possible, don't have the intellectual, social, and financial capital as do others in their communities.

Osmond's proposal is presented as a way of "liberating" parents from the mandates of an oppressive government, however, this liberation only extends to a certain class of parent.  Osmond seems to have forgotten the parent who works 2 - 3 jobs, speaks limited English, or who can't afford to pay for remediation.  Ultimately, for a growing segment of the population, these plans masquerade as virtuous ways of supporting and liberating families, when in reality they are veiled forms of oppression for those without the privileges enjoyed by the naive lawmakers making the proposals.  Utah Senator Luz Robles, in responding to Osmond's original plan for ending mandatory education, said it best:

Not everyone might have a highly educated, Ph.D. mom or dad, what might happen to that child [who does not]?"

If Osmond, Ryan, and others are really interested in supporting parents, they can make good by considering how educational policy and legislation might be crafted to support all parents.  In a recent post on his excellent blog, my good friend +Greg Williams argues that any comprehensive attempt to improve educational systems has to acknowledge the critical role that parents play in their child's education.  He concludes his post with this provocative question:  "Why aren't we having more discussion about helping parents be great parents (emphasis is mine)?"

It's a tremendously important question and one I would posit to those who only seem interested in penalizing those parents who, despite their best efforts, can't support their children by offering home school, packing a brown-sack lunch, or doing the things Ryan and Osmond would have us believe are the hallmarks of a "good" parent.


Friday, March 7, 2014

The importance of the CSO (Chief Storytelling Officer)

I spent the last two days with a group of public school teachers, counselors, and administrators.  For the last
six months, I've been privileged to meet with them about once a month to be part of discussions surrounding important issues in education.  This week's retreat was focused on the notion of stewardship in schools and the need for educators to hold a commitment and investment in the entire school community, as opposed to what happens in their classroom.  For me, the highlight of the two days was hearing two key stories that are at the heart of the work we were doing together.  

The first story came from Steve Baugh, who is a former school superintendent in Utah and now the Executive Director of the BYU-Public School Partnership and Center for the Improvement of Teacher Education and Schooling (CITES).  Paul's purpose was to familiarize us all with the story of CITES, and more specifically, the Associates Program that we are all participating in.  He described what led to the formation of the partnership, the evolution of its core commitments, and the purposes behind the Associates Program.  Hearing this story from Steve, who has been involved with the partnership in one form or another for the last two decades, was infinitely more impactful than reading about it in a brochure or on a website (which I have done multiple times).  When he finished his story, I felt a renewed sense of purpose, pride at having been asked to participate, and a commitment to fully engaging in the process.

The second story was told by Paul Sweat, the former principal of Wasatch High School.  Paul was the principal at Wasatch during two key events:  the move from the "old high school" to the "new building" and the 100 year anniversary of the opening of the first high school in 1908.  From what I can tell, Paul's most significant contribution to the school and the surrounding community was taking what was a highly emotionally-charged, politicized, and potentially controversial transition into a new building and using that process as a means of uniting both the school community and the surrounding community of Heber Valley.  His story described the process of moving into the new school, incorporating elements of the "old school" and its values into the new building, and skillfully generating support from nearly everyone involved, including current students, parents, alumni, and community members.  I've never seen a school or administrator be so intentional or strategic about anything--it was inspiring and instructive.

Steve and Paul are what I call Chief Storytelling Officers or CSOs.  In addition to the duties outlined in their job descriptions as administrators in their organizations, they play an incredibly (yet underappreciated and often unrecognized) role in ensuring that the wisdom, legacy, and values of their organizations are understood and appreciated by others.  Clearly, to be a CSO requires skill in story-telling (which I'll get to), but it's also a lot more:

1.  Deep history and vast experience.  Neither Steve nor Paul have been around from the beginning, but they've been around long enough that they have a rich institutional memory.  Steve has been involved as a teacher, administrator, or faculty member in the partnership for 44 years.  During that time he's been a close observer of the development and evolution of the partnership, positioning him to tell its story well.  In Paul's case, he has become a student of the history of his district, both by doing traditional research and spending hours and hours in conversation with others who have been around a lot longer than he has.  As a result, he knows the story of Wasatch High School and it means something to him (he had to hold back tears a number of times yesterday as he shared vignettes of the sacrifice and commitment that others have made over the years as teachers, coaches, benefactors, etc.).  A CSO knows the meta-story of his or her place because he or she has lived it, researched it, and listened the hundreds of micro-stories from others across all levels of the organization.

2.  Credibility and Respect.  Because of their experience, Steve and Paul have street cred, which means that when they tell their story, others listen.  Steve has a natural advantage because he's been around a long time and that, in and of itself, brings respect and credibility.  In Paul's case, his credibility has come through the hard work he's done to learn the story and his demonstrated abilities in bringing people together for a shared purpose.  CSOs can't just be good story-tellers, they have to have been successful in their other roles, be it as the CFO, superintendent, director of HR, or whatever it is they're job description says they're supposed to be doing.  That success buys them the story-telling capital they need for people to listen to what they have to say.

3.  Story-telling Chops.  Steve and Paul both told their stories in very different ways, but in both cases it was effective.  Steve spoke from hand-written notes and had no visual supports, which some would say is a big no-no.  But, his sincerity and humility are disarming.  I felt like I was listening to the grandfather of CITES tell me a story that I'd heard before, but that I couldn't stop listening to.  Paul used visual images really well, from pictures of the first high school and how the new building incorporated some of its architectural elements, to the new school seal,, to the mural that was created by an alum (who also happens to be a respected artist) to visually represent the story of the first 100 years of WHS.  The images he shared, sprinkled with vignettes about key events and characters from the school's history, left me wanting to quit my job at BYU and go to work at the High School, and I've never even stepped foot in it.  

Although I'm not an employee of Wasatch County School District or of the McKay School of Education, hearing these stories left me feeling a sense of stewardship for what happens in Wasatch County Schools.  I care about the students there and want to be a part of the learning that goes on in their classrooms.  That means Steve and Paul both played their role as CSOs very well.  The stories they told helped me understand and feel connected to the legacy, culture, and purposes of their organizations.

Steve retires this year and Paul has moved on to a position at the district level.  There is an inherent risk that their stories will be forgotten.  If that happens, both the McKay School and the District will have lost a tremendous asset.  In fact, yesterday after Paul's presentation I asked him whether students and teachers at the high school knew much of what he had shared with us.  He mentioned that there is an orientation for new students in which some of the stories are shared, but also acknowledged that since he has left the HS, a lot of the stories have been forgotten.

Individuals have short memories.  Organizations, particularly those with high degree of turnover, have even shorter memories.  One of the dangers, any organization needs to be aware of and avoid, is letting CSOs go unnoticed, or worse, letting them move on without imparting their stories to new CSOs.   

So, whether you're a family, a business, a school, or a church congregation, you need to be asking yourself a set of questions relating to your stories:

  • What are the key stories that need to be told?
  • Who are the CSOs who can tell them?
  • Who will be the new CSOs?
  • How do we prepare them?





What concerns me is that neither the McKay School or the District seem to recognize Steve and Paul's roles as CSOs.  

Friday, February 28, 2014

Is Higher Education Rehabilitative? (Read: Should inmates receive a college education?)

This morning, Inside Higher Ed reported on New York Governor +Andrew Cuomo's plan to provide the option of a college education to inmates in about 10 of New York's state prisons.  Not surprisingly, it's become a hot topic.  Opponents of the plan are raising questions about the fairness of providing a free college education to "crooks," while New York's law-abiding citizens are struggling to find ways to finance higher education.  And, in one of the more bone-headed things I've read recently, State Assemblyman +Jim Tedisco claimed that the program would just produce "smarter criminals."  Advocates for Cuomo's proposal argue that investing in higher education for inmates will reduce costs in the long run by lowering recidivism rates (a claim backed up by loads of research, as well as the state of Indiana's long-running case study).

At the core of this particular issue are two questions that academia has grappled with for decades.  First, is the question of whether or not a college education is transformative (or, in this case, rehabilitative).  The assumption made by Cuomo and the backers of his proposal is that the college experience, whether that's delivered in a traditional university setting or behind bars, changes learners in fundamental ways.  Not only do they acquire new knowledge and skill, but they come to see and interact with the world in new (and, we assume, more productive) ways.

This belief in the transformative nature of education is at the foundation of the second question embedded in the current debate, which is whether a society benefits when its individual citizens are educated.  For the most part, the United States and virtually every other democratic society have, to one degree or another, agreed that an educated citizenry is a better citizenry.  So, we do things like subsidize the entire cost of public education for young children, and a percentage of the cost for those pursuing higher education at particular institutions (hence, the State College).

In sum, the vast majority of Americans believe at some level that higher education is both transformative and democratically beneficial.  So, it's a bit ironic that some of those same folks are now questioning a proposal based on those very assumptions.  While the current economic state of higher education funding, and the student debt crisis, make the thought of paying for an inmates college education a bit uncomfortable, my argument is that it is clearly in line with the underlying purposes of our correctional system.  By definition, prisons are meant to "correct" and rehabilitate.  And, experience has clearly demonstrated that education is one of the best ways for this to happen.

The reality is that the majority of inmates will not choose to take advantage of a college education if it is provided, so it's a fairly safe assumption that those who do participate will be relatively engaged and committed (which is critical if the experience is to have the transformative effect we hope for).  Consequently, it's inaccurate for anyone to assume that "every crook" will get to go to college for free.  What's more, it may not be unreasonable to expect those who benefit from the program to re-pay a portion of their educational costs.  This would add another administrative layer to the program, because it would require someone to manage and enforce re-payments, but it may not be a bad approach.

For any New Yorker who really believes

(a) Education is a shared good
(b) Education makes better citizens, and
(c) Prisons are meant to rehabilitate,

I don't know how they can simultaneously oppose Cuomo's plan on philosophical grounds.  The challenge will be for Cuomo and the SUNY system to make it work from a practical standpoint.

Friday, December 6, 2013

Access . . . to what?

Yesterday I had the opportunity to visit two fairly unique educational institutions in the Wasatch County access in preparation for a more intensive two-day conversation that will be held in January.
School District as part of my involvement with BYU's partnership with the District.  The purpose of the day was to provide raise issues of

Our first visit was to the North Campus of Wasatch High School, which is a satellite campus of Wasatch High School and whose mission is to support students who are at risk of not graduating from high school.  As an aside, the District has taken a unique approach to supporting highly at-risk students by eliminating its "alternative school" and integrating it with the traditional high school.  In addition to countering the stigma of "alternative education," it provides these students with access to the resources and opportunities enjoyed by their peers (e.g. clubs, interscholastic athletics, elective courses).  After brief remarks from the administrator of the North Campus, Adam Hagan, we heard from a panel of eight students who described the challenges that led them to the North Campus and what they were currently doing to work toward graduation.  Every one of them was articulate, candid, and respectful in their responses and it was incredibly enlightening (and somewhat sobering) to hear their stories of school and where our traditional approach to education had fallen short in their cases.

Our second stop was at the Wasatch County Jail where we had the opportunity to meet and talk with two panels, both a group of men and a group of women who are enrolled in adult education programs while incarcerated.  Again, they were far more articulate than I had naively assumed, seemed passionate about learning, and incredibly grateful for the access they were being provided with to improve their lives (One of the most interesting stories of the day came from 45 year-old Duane who was raised on a farm in Ohio and to this day has never stepped inside a school.  He's learning to read and write through the adult education program at the jail).

These two experiences have shifted my view of issues of access in education.  Typically, dialogue around access centers on rather simplistic (though not unimportant) questions of providing educational access to underrepresented or underserved populations, and providing access to technology.  But, what I realized in listening to the students I met yesterday was that access is a much broader issue than just making sure kids get to school and have a computer.  The stories they told, except for in Duane's case, were not about access to school or even access to technology.  They went to school and, for the young students at the North Campus, had access to a relatively rich array of technological tools while at school.  But, what they repeatedly shared with us was that their experience of school failed to provide them with access to nurturing and supportive relationships.  Each of them told the story a little differently, but the overall theme was the same.  For Orlando, he didn't have access to teachers who were willing to try and understand the challenges he faced as a 17 year-old father and student for whom English is a Second Language.  For Joe, there was no one who knew him well enough to know that he was working 40+ hours a week at the community grocery store, so he could buy a car that would be dependable enough to ensure he could make the long drive to school each morning.  For Starr, who was probably the most articulate of the group and wise beyond her years, "people listened, but never heard" her.  And, McKayla, an Iraqi immigrant who you'd guess had lived in Utah all her life because of her complexion and perfect English, had no one to talk to about what it was like to be bullied because of her ethnicity.

Everyone we spoke to was quick to recognize their own personal responsibility and failings that had contributed to their struggles; however, it was clear that, to a person, they had felt forgotten, overlooked, and isolated throughout the vast majority of their school experience.  They had access to school, but had not been able to access the relationships they needed in order to navigate and make sense of their school experiences.  The value of the "schools" they are in now is that relationships are a key focus.  At North Campus, students benefit from what Adam Hagan described as "shoulder time," where a caring teacher works one-on-one to teach, answer questions, encourage, and challenge.  And, at the jail, Ms. Wheatley (who was described with fondness, accompanied by tears, by more than one inmate), has clearly left students in her classroom feeling valued and respected because of the individual attention she provides.

I'm not saying that we shouldn't be focused on more traditional issues of access and work to provide educational opportunity for all students.  However, part of the discussion of access needs to include consideration of, not only how we get students "into school," but also how we provide access to the human resources and relationships that, ultimately, are the vehicle for meaningful learning.  Whether those relationships are with teachers, parents, aides, peers, or anyone else within the school environment may not matter as much as structuring schools and school systems in ways that allow these relationships to take hold and flourish.

The take home for me from my experiences yesterday is that access is a layered and multi-faceted phenomenon including access to opportunity, access to subject matter or content, access to learning tools and resources, access to dialogue and conversation, access to models and exemplars, and access to relationships.  If we're really going to tackle problems of access, we've got to take on the whole problem.  A piecemeal approach won't do.




Friday, November 15, 2013

Educating the Whole Athlete: The Georgetown University 'Hoyas Lead' program

I'm often critical of intercollegiate athletics in these posts; however, as a former student athlete I do recognize the contribution that college sports can make to a student's development.  The problem is that most large Division I institutions are not as strategic and intentional about creating athletic programs that facilitate this growth as they could be.  There are, however, some notable exceptions.

One institution that seems to have gotten it right is Georgetown University.  Now in its second year, Georgetown's Hoyas Lead program is a very intentional, organized, and well-supported attempt to make good on the institutions philosophy that athletics should, ultimately, be focused on achieving developmental outcomes for participants.  The existence of the program isn't all that noteworthy because virtually every Division I athletic program has some kind of program, initiative, or council whose stated mission is to support the overall development of student athletes.  What is impressive about Georgetown's program is it's comprehensive approach, its scalability, and the high level support it has received on campus.  Indeed, there are a number of things about Hoyas Lead that set it apart from the myriad other programs which seem to only pay lip-service to their missions.

Visible, public, and financial support from the Univ. President.  President John J. DeGioia created and funded (from his own budget, not athletic monies) the assistant athletic director position with responsibility for overseeing and administering the Hoyas Lead program.  If nothing else, this is a symbolic gesture that conveys a message of urgency and importance to both the athletic department as well as the rest of the campus community that he's serious about providing a certain kind of experience to student athletes.  And, because he has financial skin in the game, he's likely to be more interested in what's happening in the program and following up to ensure that they are achieving their outcomes.

The right leader.  Hoyas Lead is led by +Michael Lorenzen, Georgetown's Assistant Athletic Director for student-athlete leadership and development.   Lorenzen brings a unique background and set of experiences to his role that position him to have credibility with stakeholders both in and outside of the athletic department.  He's a former Division I head coach (and was very successful when judged by traditional measures of athletic success), which earns him credibility with coaches at GU;  ran a consulting firm for college athletics administrators, which means he understands the administrative realities of NCAA athletics; and has a PhD. in leadership education and is a well respected scholar in that field--a tremendous asset when it comes to interfacing with faculty members and administrators at GU who don't live in the fieldhouse.  It's this last credential that makes Lorenzen most unique.  Very rarely does an athletics department hire an "academic" to fill these kinds of roles.  The fact that they have isn't just savvy, it means that Lorenzen has a philsophical and research-based approach to his work.

Bridges across campus.  Although Hoyas Lead is administered by the department of athletics, it brings together colleagues from athletics, academics, and student services (a rare feat in the academy).  Not only does this mean that its visibility is elevated, but by bringing together experts from all three of these areas, GU is able to provide a much better service to student athletes.  Compare this to the typically insular attitude and approach that "athletic success centers" typically take (case in point:  I have sent probably 10 emails to the director of my instition's "Student Athlete Academic Center" over the last year to notify him of first-year students that are struggling and, in every case, the response has been give or take a few words "Thanks, we'll take care of it."  No additional questions, follow-up, or requests for support from the academic side of the house).

A multi-faceted approach.  While Hoyas Lead does include the traditional orientation and leadership coursework that is found in a lot similar programs, it also includes co-curricular components (e.g. field work, mentoring, opportunities to teach, and service).  Even more notable is the fact that Lorenzen spends a good chunk of his time consulting and interfacing with individual head coaches and athletes.  He observes teams "in the field" so to speak by attending practices, games, and team meetings to get a sense for team culture.  Then, meets with individual coaches and athletes to integrate the more formal parts of the program to the unique needs of individual teams.  The most important by-product I can see from this approach is that he now has relationships with coaches and athletes.  And, relationships are vehicles for change.

The right not to participate.  I've written before (quite adamantly at times) about the need for institutions to require more of students.  And, I still assert that for the overall campus population, requiring students to engage in a small number of practices that clearly lead to positive outcomes is a good practice.  However, in this case, I think Lorenzen has been wise to shy away from requiring every student athlete to participate.  The first and second year curricular component is "required," but technically isn't mandatory and Lorenzen doesn't hunt anyone down who doesn't register for the coursework.  While this is potentially problematic because it leaves students wondering what the term "required" really means, it's not a bad approach to have an expectation that everyone will participate in the low-level introductory aspects of the initiative.  Once student athletes reach their junior year, their participation is completely voluntary.  This means that Lorenzen can devote the most valuable resources and impactful aspects of the program to those students who are truly committed to and invested in growing as leaders.  And, in reality, without a voluntary buy-in to things like service, mentoring, and the like, students aren't likely to grow anyway.  The key is in developing a culture and expectation among new students that carries through to these later years.  That way, it's understood that "Hoyas lead," and there's some social pressure to participate, but ultimately it's up to each individual to take up that opportunity.

Georgetown has provided a great model for the rest of the NCAA to follow.  Maybe the women's hockey teams at Ohio State and Bemidji State should pay attention.




Friday, November 1, 2013

A case study in deep and engaged learning: A virtual tour of BYU

I have been accused (and probably rightfully so) at times in the past of being overly critical of my own institution (as an aside, my response has been and still is that I'm critical of what happens at BYU because I care deeply about its mission and hold those who work and learn here to a high standard).  So, periodically, I intentionally go looking for good things happening on my campus.  I found one this week.

A team of 15 students from BYU' BYU's College of Fine Arts and Communications has developed a virtual tour of BYU's Provo, Utah campus.  In addition to the fantastic visuals tour goers encounter, there are opportunities to explore historic images, video content, and social media plug-ins.  And, just as an in-person campus tour might be interpreted as a mechanism for telling various aspects of the "story" of an institution (this article from +Peter Magolda makes one of the best arguments for this idea that I've read), a virtual tour has the potential to tell other aspects of this story, using different means of storytelling.  And, it's a tour that a student can "take" from anywhere in the world, and any number of times.  Finally, because the tour is self-directed, it allows students to customize their experience and search for the things they need, as opposed to the traditional canned, one-size-fits-all tours led by a student leader (though this format clearly has its own advantages).
But, this post isn't about the virtues of the tour itself, but rather the process that led to its creation.

The project was organized and coordinated by BYU's +Laycock Center, which is housed within the College of Fine Arts and Communications and whose mission is to provide students and faculty members within the college with opportunities to collaboratively develop solutions that address real problems both at BYU and elsewhere.  It's a great example of how an academic unit can provide meaningful opportunities for students to integrate their academic work with what they might term "real life."  And, the virtual tour project illustrates a number of best practices for the deep and engaged learning that should be happening in higher education more often.

1.  It was collaborative . . ..  The project led to good learning for the students who participated, in large part because it involved them in interacting with other students.  Instead of holing students up in the basement of the library to prepare for an exam, write a paper, or do some other kind of lonely academic work, the project brought students together to gather data, analyze a problem, and develop a solution that drew upon their collective knowledge, skill, and experience.  Listen to what one IT student had to say about his experience with the project:   "I thought it would just be coding things, but I was able to meet so many good people and learn a lot of new skills." As the student alludes to, this team approach was likely a bit jarring or even frustrating for some students accustomed to working on their own, but led to a much better learning experience than they would have had with a traditional do-it-yourself project.

2.  . . . and interdisciplinary.  Not only did students work collaboratively, but they worked collaboratively with people from outside their departments.  So, there were musicians working alongside actors, and IT students trying to get along with students in journalism.  In addition to improving the quality of the final product, this cross-section of perspectives and skill sets provided opportunities for students to hear new ideas, practice representing their own ideas in coherent ways for others who think very differently, and to see how ideas are improved when they emerge from dialogue among a diverse group of thinkers.

3.  Support from faculty mentors.  Although the project was largely student-driven, students weren't completely on their own.  They worked closely with faculty mentors who could provide guidance, raise new questions, direct students to resources, and provide feedback all along the way.  And, this participation alongside experts is just as important for learning as is the experience of working through problems with other novice peers.  When a student is mentored by a faculty member they see how an expert does their work and how they think about problems.  Those are things they can't learn from a textbook or a collaborative project that involves only their peers (valuable as that may be).

4.  Expanded opportunities for future experience.  I've blogged before about John Dewey's criteria for educative experience, one of which is the notion of continuity.  In a nutshell, this criterion emphasizes the need for a learning experience to expand a learner's possibilities for future learning experiences.  Thus, a good learning experience is one that serves as a springboard for future learning.  And, this is exactly what happened for two of the student leads who worked on the virtual tour.  One is an advertising student, the other is a student in Information Technology--two groups that rarely interact.  However, their experience collaborating together on the virtual tour, not only convinced them of the philosophical value of collaborative efforts, but led them to join forces for work on additional projects since completion of the tour.  Virtually every institution of higher education contains some kind of language in their mission statement about life-long or continued learning, and students' continued participation in collaborative, interdisciplinary work is tremendous evidence that this objective has been meant (much more telling than a students response to a survey item inviting them to report their likeliness to "continue learning."

As educators, we need to be providing more opportunities like this for students.  Teaching and educating, ultimately, is about providing learners with experiences that shape and transform them.  Although increased knowledge, skill, and understanding come along the way, this should all be subsumed by a more holistic change in a learner's view of the world.  And, that's what I see happening (even on a very small scale) among students who have opportunities like those who participated in developing the campus tour.  And, even if you don't care all that much about learning (I know no one working in higher ed would ever knowingly admit this, but you know who you are), these kinds of experiences have relevance for the financial and business sides of the institutional house.  Listen to how one student's perspective of the institution changed as she worked on the virtual tour project:
"I'm a senior, and honestly, I was starting to get kind of sick of campus, [said +Paris Sorbonne, an advertising student who served as the project manager on the virtual tour] but there was this moment during this project when I thought 'I want to be here.'  This campus is just so beautiful.  There is a legacy behind it.  It's changed lives.  So that split second when I felt that, I thought this is what I want the tour to be about."
Working on the tour didn't just enhance Sorbonne's learning experience, it helped her understand and connect with the institutional narrative at BYU.  And, that left here feeling a sense of purpose and motivation that had been missing before the project.  That connectedness is likely to stay with her long after she graduates, and that holds big implications for the type of alumnus she'll be.

So, whether you're a faculty member, administrator, or someone working in the enrollment management, business, or alumni office, you should care about whether or not this type of thing is happening on your campus.

Friday, October 11, 2013

The First-Year Experience: Shifting from a movement to a respected discipline

Earlier this week I attended the National Academic Advising Association (NACADA) Annual Conference in BYU looks and feels a lot like advising.  To be honest, I wasn't expecting much, largely because the professional development provided to advisors on my campus is pretty pedestrian and uninspiring.  I was pleasantly surprised to see that, on the whole, academic advising is really growing into its own as a viable discipline, as opposed to a marginalized movement that can be pushed to the periphery of higher education.
Salt Lake City, UT.  It's not a conference I normally attend because I'm not an academic advisor; however, it was only an hour away and a portion of my work at

During the conference, I attended a presentation by the National Resource Center for the First-Year Experience and Students in Transition where Mary Stuart Hunter, the Executive Director of the Center made a really interesting statement, which was that their center is working to move the First-Year Experience from "a movement to a discipline."  I couldn't agree more.  And, I think that FYE could learn from NACADA about how to navigate this process.  I say that because during the NACADA annual conference I saw some signs that academic advising is maturing into a real discipline.  And, if FYE is ever to become a real discipline, they will need to follow a similar path.

There were some important things I noticed about NACADA during the conference, and things that FYE will need to attend to if it is serious about becoming a respected and viable discipline:

1.  An attention to its history.  There were a number of sessions during the NACADA conference that focused on examining the history of academic advising and how the advising field has evolved over time.  In addition to being interesting, this historical focus is critical for a field in terms of documenting and learning from its past.  While veterans of FYE like John Gardner frequently discuss its history, it isn't part of the shared dialogue among practioners and scholars who are concerned with the first year.  And, I've never seen a conference presentation or extended dialogue around historical issues.  By examining its history in a scholarly and even empirical way, FYE could take great strides toward becoming a discipline by documenting how it has evolved and changed since the 1970s when it first emerged as a movement.  And, this historical glance would yield important insights related to the theory and practice of FYE (see #2 for more on that idea).

2.  A move toward a unified theory.  One of the hottest topics at NACADA this year was whether or not academic advising can or should attempt to articulate a comprehensive or unifying theory of advisement.  Part of the struggle is that there are a number of different theories than inform advising practice, from student development theory (e.g. Chickering and Reissor), to educational theory (there was a fascinating session from +Kurt Xyst on how Deweyan theories of learning might inform advising), to hermeneutic theories (think Heidegger).  So, naturally, there is some disagreement over what theories are more appropriate for the aims of academic advising.  I'm not sure that I believe that its necessary for a field to subscribe to a single theory and it doesn't seem realistic that advisors will ever come to any real agreement over this; however, the discussions and attempts to clarify the theoretical positions that should inform the field are critical.  For FYE, theory isn't absent; however, there seems to be a bit of theoretical orthodoxy around student development theories, such that there are very few other voices represented.  For FYE to become a discipline, it will need to invite practitioners and scholars from other theoretical backgrounds (e.g. education & the humanities) to the table and involve them in meaningful ways.  For example, what does learning theory have to offer in terms of structuring meaningful first-year experiences for learners?  What tensions might exist between student development theory and educational theory?  What other theoretical frameworks might be helpful to consider?  I don't hear or see people in FYE asking these kinds of questions, at least at the level where it is visible to others (e.g. at conferences, in publications, etc.).

3.  Lively disagreements and arguments.  There was a great deal of disagreement (albeit very civil) at the NACADA conference over issues of theory and philosophy.  That's a good thing and the sign of a maturing discipline.  But, it's something I don't see happening a great deal within FYE.  There are plenty of disagreements and arguments we participate in, but they are largely with those outside our movement.  One of the signs that we are becoming a viable discipline or field will be when we are starting to disagree with one another around critical issues (and they are likely to be associated with history and theory).  That seems a bit paradoxical, but it's those tensions, disagreements, and contrasting ideas that will move us forward and give us credibility as a healthy and thriving discipline.

4.  A member driven governing body.  NACADA is a membership organization, meaning that academic advisors have the option of becoming members.  That means paying annual membership dues, but also means that those who do are able to be involved in the organization in really meaningful ways.  It also means that there is an elected leadership that has a strong voice and influence in shaping and directing the field.  NACADA also has an executive office with a paid administrative staff who work with elected representatives.  This hybrid structure of elected volunteers and paid administrative staff helps to balance both continuity/stability with innovation and growth.  This, currently, might be one of the most glaring gaps in FYE.  The National Resource Center is a great resource to practitioners and scholars in FYE.  However, because it is made up entirely of an executive staff housed on a single campus, it is ultimately a pretty insulated body.  They do their best to form partnerships with other groups (like NACADA and NODA) and involve scholars on other campuses in producing publications, offering online courses, and organizing conferences.  However, if FYE is really to become a discipline, it needs to provide membership opportunities and everything that comes with that structure.  In fact, the previous three recommendations I've made aren't likely to be realized until a membership structure is in place.  I'm not suggesting that the National Resource Center should go away, rather that it should work to bring into existence a complimentary membership organization that it could support and guide into the future.

Ultimately, what FYE needs to work toward is becoming a community of practice, with its own history, philosophy, theory, discourse, and dialogue.  The progress it has made as a movement over the last 35 years, leave me very hopeful that the next 35 years can see it become a discipline.  And, if this is to happen, it is likely to happen around issues of history, theory, lively disagreement, and membership.

Friday, September 20, 2013

Legitimate Peripheral Participation: A new lens for viewing the first year of higher education

At the outset, let me say that I'm a theoretical and philosophical nerd.  I like to read about theory and educational philosophies because they're just plain interesting and they lead me to see educational experiences differently, which I enjoy.  That said, my strong stance is that, without a theoretical foundation, those who design and order educational experiences (whether that is in a classroom, a home, a playing field, or music hall) aren't nearly as intentional and impactful as they can be when they are operating from a clear set of theoretical or philosophical principles.  Steve Yanchar, a faculty member in the Department of Instructional Psychology and Technology at BYU, has written very eloquently and persuasively about this idea here.

So, with that roundabout disclaimer for any theory-averse readers, here goes.

One of the most interesting theoretical frameworks for describing and understanding learning that I've come across is Jean Lave and Etienne Wenger's notion of Legitimate Peripheral Participation (LPP).  To really understand the theory, you'll need to read their book.  But, for the sake of this post and your time, here are the main ideas.


  • Learning isn't merely knowledge or skill acquisition; rather, learning is the process of becoming increasingly skilled in the practices and discourses of a particular community of practice.  This means that "learning" is situated in particular contexts, activities, and social groups.  For example, learning to be a nurse isn't just understanding what to call particular body parts or how to give an injection (though this knowledge and skill is part of the process).  Instead, learning to be a nurse involves learning to think, act, and talk like expert nurses do.  Ultimately, it is a way of being that subsumes a whole constellation of knowledge, skill, and values.  So, learning is the process of becoming like the experts or "old-timers" that are part of an already existing community.
  • In order to learn or become in these ways, a novice or newcomer needs to have access to the practices of the community.  So, that means being around old-timers, hearing the stories they tell, the way they describe problems, and seeing the way they do their work (whether that's making hamburgers at McDonald's, working on stopped up toilets, or writing academic articles).
  • Learners also need opportunities to participate in legitimate and peripheral activities within the community and with other community members.  Lave and Wenger use the example of apprentice Vai and Gola Tailors in West Africa, who learn to be master tailors, first by hemming cuffs and attaching buttons to already finished articles.  From there they move on to increasingly complex tasks, all of which are integral to the overall process of tailoring an entire piece of clothing.  By participating in these practices, they don't just learn how to tailor, but learn what it means to be a tailor, with all of the complexities that come with that craft.  All three principles (participation, legitimacy, and peripherality) are key here because if any of these conditions isn't met, learning isn't likely to occur.  For example, if a tailor isn't performing a legitimate aspect of the tailoring process (e.g. distributing handbills in a public square to generate more business) or one that is peripheral (e.g. working in a setting completely disconnected or isolated from the master tailors), he or she isn't likely to master the knowledge, skills, discourse, or tools necessary to be a good tailor.  Rather, the "learning" will be fragmented and artificial.
There's much more that could be said about LPP, but that should be enough to provide a basic overview of the theory.  

Given the work I do with first-year students on my campus, my question is how LPP might inform the way we welcome, orient, and "teach" students during their first year.  Here are a few thoughts:

1.  First-Year Experience programs should be built around meaningful tasks.  Although there are certainly things that we want first-year students to know and be able to do by the time they finish their initial year on campus, talking at students about these things (whether it is in new student orientation, in a freshman seminar course, or any other formal setting) isn't likely to lead to any real learning or growth.  Instead, we should be identifying a series of developmental tasks that students can be invited (or better yet, expected or required) to participate in during their first two semesters.  And, no, I don't just mean coming up with a list of courses.  Thoughtful FYE administrators will consider what the practices and behaviours of "expert students" are and structure FYE tasks/objectives around these things.

2.   First-year students should be provided with a comprehensive view of the mission and purposes of their particular mission from the very beginning of their experience.  In West African tailor shops this happens through the early tasks novice tailors are asked to complete.  It's very simple, by working with finished garments that have been tailored by master's, newcomers develop a good sense very early on of what a quality finished garment should look and feel like.  And, having that comprehensive understanding helps guide and focus their learning as they move through other tasks.  For a first-year experience program this can and should happen at New Student Orientation.  I've written before about how this could happen during an Orientation Convocation, but there are other, more active ways to give students this perspective as well.  One that was suggested on my campus by one of the administrators involved in orientation was to invite second semester students to serve as orientation leaders.  At first this seems risky, after all, how much can a second semester student really know about campus or about what new students need to know.  But, there is an intriguing idea here in that expecting second semester students to convey institutional messages and model effective student habits for their peers might speed up their development.  By expecting nearly new students to help to orient and support even newer students, we provide them with a meaningful opportunity to embrace and internalize a set of beliefs and practices that are important for their success.  And, by involving them in these ways, we involve them in an important aspect of our work (legitimate peripheral participation).  Similarly, any opportunities for new students to mentor, tutor, or advise their peers (even if that is in a simple setting like a study group) can move forward their growth, again, because they are participating in the work of the institution in meaningful ways.

3.  First-year students should have access to "old-timers."  This could mean anything from experienced students, to faculty members, to administrators or staff members.  The key idea is to structure the first-year in ways that provide opportunities for these interactions.  As a non-example, consider the practice of packing new students into large lecture halls for "survey" or "intro" classes.  Not only is this generally a poor way to learn, it provides little to no opportunities for students to have meaningful interactions with a faculty member.  In contrast, small seminars, employment and research opportunities, and mandatory advising facilitate these types of interactions where new students can learn by watching, talking, and participating with more seasoned members of the campus community.

Ultimately, the goal of the first-year experience should be to invite new students to become full participants in the campus community by structuring their experiences and interactions in ways that allow them to actually participate in those practices.  And that can extend well beyond the realm of traditional academics, to the arts, meaningful service, and anything else that a particular campus might value.

Friday, September 6, 2013

Democracy & Education: What is the role of "experts?" What is the role of ordinary citizens?

In his book First Democracy, +Paul Woodruff argues for a set of seven democratic ideals (i.e. freedom, harmony, the rule of law, natural equality, citizen wisdom, reasoning without knowledge, and education) and their value for communities and institutions.  Using ancient Athens as a model, he describes each of these principles and then asserts that they still have relevance and value for contemporary political systems.

I'm only one chapter into the book, so I won't say any more about Woodruff's argument, but I am particularly interested in his chapter on citizen wisdom, because it seems to address a question that I've written about in a past post, specifically, the role of "non-experts" in making decisions about public education.  Woodruff uses the term "ordinary citizen" in reference to this group who have no formal training or expertise in particular aspects of government.

In the 2011 post that I linked to above, I raised the question of when we should involve ordinary citizens and when to tap into "expertise" when addressing educational problems or challenges.  I can't say that I am any more clear about that question as I write this post more than two years later.  However, Woodruff's introductory chapter has made me wonder about this question again in light of what he asserts about democracy.

First and foremost, he points out that voting, majority rule, and elected representation do not constitute democracy.  So, my previous argument that ordinary citizens are democratically involved in making educational decisions because they vote for elected representatives is flawed and I readily admit that.  For Woodruff, a "true democracy" is one where all adults are free to have a voice, join the conversation about key issues, and play a role in the decision-making process.

This sounds great on paper.  How could someone disagree that all members of a community should have their voices heard and be involved in the workings of government?  At the risk of being labeled un-democratic or anti-American (which is a particular risk where I live) I'll admit that, when it comes to decisions about public education, this idea scares me.  Quite frankly, I'm not sure that everyone in Provo or Utah County, or Utah, has the experience and knowledge necessary to make informed decisions about our schools.  It's not lost on me that, in saying that, I sound incredibly arrogant.

It's important to understand where my biases lie and where they come from.  I have taught in public schools in two districts in Utah, I work in an educational setting now (higher education), and I consider myself somewhat of a "scholar" when it comes to educational issues because of my graduate training.  So, naturally, I view education and learning as complex and nuanced ideas that are easily misunderstood.  Accordingly, I'm leery of letting just anyone have a strong voice when it comes to decisions about these issues.

At the same time, I also acknowledge that educational expertise (like any form of expertise) has the potential to lead to blindness and catastrophic mistakes.  So, I'm interested in exploring ways that both experts and ordinary citizens can productively participate together in making decisions about public education.  So, how do we do it?

I don't yet have any good answers.  Instead, I have a related question that might help to extend this discussion:  How should ordinary citizens prepare themselves to participate in this process?

I wrote out a really incoherent response to that question but the longer I wrote, the more uncertain I became.  So, I'll spare readers from the pain of reading those ramblings.  Instead, I'll finish with a final assertion and a plea for help.

Ultimately, democracy requires a lot of those who participate in it. So, for those of us who want to participate in making decisions about schools, we need to be willing to do more work than we've done in the past to be prepared to participate in meaningful and informed ways.

So, here's the plea, what should ordinary citizens be doing to prepare themselves to participate in decision-making about schools?  And, how can "experts" assist and support citizens in those efforts?

Again, I've struggled to know how to answer this question. In fact, because these are all such complex questions, this has been one of the most difficult posts I've ever written because I don't have any good answers.

Please help.

Friday, August 9, 2013

Redesigning our Campus Communities: What would a TEDCampus2.0 Conference Look Like?

On September 20th, TED will be holding its 2013 TEDCity2.0 conference, a day-long conversation led by an eclectic group of thinkers from a variety of backgrounds, including art, anthropology, sustainability, engineering, and transportation to name just a few.  Their goal?  Discuss and imagine what future cities might look like.  As I see it, they are essentially exploring the question "How can we design and create more effective communities?"

That's a question institutional leaders should be asking as well.  Granted, some probably are; however, TED's City2.0 conference provides an interesting model for how campus leaders could go about exploring this question.  Rather than insulated conversations among small groups of academics, what would happen if a campus or group of campuses were to convene their own Campus2.0 conference?

First, there would be a small number of core themes or issues that would be explored.  Second, experts and innovators from a broad range of areas would be invited to ensure that a wide range of perspectives are represented.  Third, the dialogue for each session would be built around a number of provocative questions.

Here's my vision of how it might look.


Session #1:  Redefining what it means to be a member of a campus community.  
Those of us who live and work on college campuses have become too tied down by our "roles" and the scripts that go along with those roles.  Students go to class, take exams, and occasionally participate in on-campus events. Faculty members teach classes, sit on committees, and do research. Administrators worry about their specific programs and make sure that resources are allocated.  It's all very fragmented and disconnected.  Sessions and presentations around this theme would help members of a campus community consider common goals and purposes, invite members of the community to reconsider what their role in the community should be (particularly as it relates to shared purposes), and discuss how various members of the campus community can be brought together to collaboratively address real challenges on a college campus.

Guiding Questions

  • What does engaged citizenship on a campus community look like?
  • How can a campus community enact principles of democracy in meaningful ways?
  • Who are the vulnerable campus populations that need a voice in the campus community?
  • What does a thriving campus community look like?  Feel like?  Sound like?
Who would be there?
  • Citizenship & community experts who can discuss the philosophy of citizenship and community building and how those ideas can be applied on a college campus.
  • Local, state, or national community organizers and activists who can apply their expertise to issues of community on campuses.
  • Poverty experts, not necessarily because traditional forms of poverty are issues on college campuses (although they are probably more prevalent than we would like to admit), but to help members of campus communities to consider what other forms of poverty and vulnerability might exist (e.g. the plight of first-generation college students, adjunct faculty, etc.).  
  • Historians who could discuss what citizenship has meant in the past, across societies, and what it can and should mean in the future.
The Dream Team (who we'd invite if we could have our pick of anyone)
  • Robert Putnam, to discuss issues of social capitol and community
  • David McCullough, because he's interesting and seems to have thoughtful things to say about just about anything.
  • Clayton Christensen, because I disagree with the management principles he applies to higher education (it's good to have opposing viewpoints represented), but think he's an excellent thinker and it would be good to have his perspective on issues of campus citizenship.

Session #2:  Reinventing the Campus Experience
In a thriving campus community, the campus experience would shift from being focused on transactions (e.g. taking classes, providing instruction, coming to work to clean the buildings) to shared experiences that build meaning, social capital, and relationships.  So, we'd invite people that could speak to the ways in which experience can be designed to lead to these outcomes.

Guiding Questions
  • How has the campus experience shifted in the last 20 years?  What might campus experience look like moving forward?
  • Who are the key players positioned to impact campus experience?
  • What are the elements of experience that will contribute to the academic, social, and civic aims of higher education?

Who would be there?
  • Artists, poets, and musicians who could help us understand how to create aesthetic experience within our campus communities.
  • Anthropologists who could speak to issues of human experience and what we know about it as a phenomenon.  
  • Technologists, to help us think through both the promise and peril associated with integrating technology (especially new and social media) into the campus experience.
  • Experience architects who can raise issues of story, design, aesthetics, interaction, and place within experience.

The Dream Team
  • Tom Kelley, who could share IDEO's expertise in designing and shaping experience.
  • Clay Shirky, to explore the impact of technology upon experience and what it means for communities.
  • Jason Sweeney, who could help us understand how participatory art (and other large-scale community collaborations) can contribute to aesthetics, dialogue, and cohesion in a community.
  • Mihaly Csikszentmihalyi, to discuss what "flow" on a campus community might look like, feel like, and how it could be designed for.

Session #3:  Reimagining the Physical Campus
Campuses come in a variety of shapes and sizes.  Some are small campuses in large cities, others are large campuses in what students would describe as the middle of nowhere.  And, the exact design of a physical campus should vary depending on a variety of factors, including the size of the student body, whether it is a residential or commuter campus, and its institutional mission (agricultural land grant institution vs. science and technology).  The key is making physical design decisions intentionally and for the right reasons, not just under the pressure of space and cost.

Guiding Questions
  • What can campus planners learn from successful cities?
  • How can physical design decisions be leveraged to make a positive impact upon citizenship, engagement, and the student experience?
  • What can physical campuses learn from successful virtual spaces that can be applied on a college campus?  What are the cautionary tales to be learned from these virtual spaces?
  • What are the various types of spaces that should exist within a campus community?
Who would be there?
  • Architects, because they design and build the stuff.
  • Traffic engineers, because they understand the dynamics of moving bodies within spaces and how to make intentional decisions about flow.  
  • Artists and graphic designers, because it should look nice.
  • Industrial designers, to help us think through the products and materials that should be placed within communities and how they should be designed.
  • Sociologists, to make sure the builders and accountants don't dround out the other voices.
The Dream Team
  • Ray Oldenburg, because he understands the characteristics of effective community spaces and how to create them.
  • Jane Jacobs (yes, we're bringing her back from the dead), because she could help us think about a campus community as a city and what that might mean.
  • Toni Griffin, whose background in urban design, architecture, and place-making would provide incredible insights for a college campus.

So, now we just need TED to plan this conference and invite us all.  Would you come?